Service bulletin SC183_OWNR

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10170777
Published by NHTSA	2020-02-03
Manufacturer's number	SC183_OWNR
Manufacturer's date	2020-01-10
NHTSA component	SEATS

NHTSA's summary

VOLUNTARY SERVICE CAMPAIGN (SC183) - OWNER LETTER - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner's Manual. In addition, Kia has identified certain second row seat related information that may be missing from your owner's manual. kia provided the owners with two stickers, one corrects the maximum tongue weight, and the second is a Warning regarding adjusting the second row seat while the vehicle is in motion or the seat is occupied.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
KIA TELLURIDE	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V430000	2026-07-02. SEATS:FRONT ASSEMBLY:POWER ADJUST
24V407000	2024-06-05. SEATS:FRONT ASSEMBLY:POWER ADJUST
2019416	2019-08-20. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_BOD196_R1	2020-02-04. Service bulletin. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin has been revised to include additional information. This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs or bench seat option, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket. To repair this concern, follow the procedure outlined in this bulletin.
SC183_TSB	2020-02-03. Service bulletin. VOLUNTARY SERVICE CAMPAIGN (SC183) - TECHNICAL SERVICE BULLETIN: TELLURIDE OWNER'S MANUAL UPDATES - This bulletin provides information to (1) correct a typographical error on the Maximum Tongue Weight, and (2) add a Warning label to the manual regarding the adjustment of the 2nd row seat while the vehicle is in motion or the seat is occupied on some 2020MY Telluride (ON) vehicles produced from January 10, 2019 through October 29, 2019.
SC183_QA	2020-02-03. Service bulletin. VOLUNTARY SERVICE CAMPAIGN (SC183) - QUESTIONS AND ANSWERS - 2020 MY TELLURIDE OWNER’S MANUAL INFORMATION UPDATES
SC183_DPSM	2020-02-03. Service bulletin. VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner’s Manual. The owner’s manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
SC183_DP	2020-02-03. Service bulletin. VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PRINCIPAL MEMO - Kia Motors America (KMA) has identified a typographical error regarding the maximum tongue weight towing specification in the 2020 MY Telluride Owner's Manual. The owner's manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
PS641	2020-01-04. Service bulletin. PITSTOP 641: TELLURIDE SEAT SWITCH STICKING - This bulletin provides information regarding the front driver and/or passenger seat adjusting switch sticking on some 2020 MY Telluride (ON) vehicles. A sticking seat switch may be caused by insufficient clearance between the seat switch and side seat shield cover, and/or a broken/damaged cover. In some cases, removal and re-installation of the side seat shield cover or replacement may be required to address the concern.
TSB_BOD196	2019-11-07. Service bulletin. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket.