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Service bulletins for the 2014 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

261 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
PS2612017-02-07. Service bulletin. ELECTRICAL SYSTEM. PITSTOP: MODIFYING TEMPERATURE DISPLAY READOUT UNITS FROM CELSIUS TO FAHRENHEIT ON SORENTO LX - FOLLOW THE PROCEDURE BELOW TO MODIFY THE TEMPERATURE DISPLAY READOUT UNITS FROM C° TO F°.
TSBELE0522017-02-06. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "TSB: REPLACEMENT BATTERY - SERVICE INFORMATION: 2014MY SORENTO VEHICLES ARE EQUIPPED WITH A NEWLY DESIGNED BATTERY TERMINAL, TERMINAL COVER AND O.E. BATTERY. WHEN REPLACING THE ORIGINAL BATTERY, FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN AS ADDITIONAL PARTS AND PROCEDURAL STEPS WILL BE REQUIRED TO COMPLETE THE REPAIR."
TSBELE0762017-02-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. TSB: AUDIO SOFTWARE UPGRADE - BLUETOOTH® CALL CUTS OFF - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE ON SOME 2014MY SORENTO (XMA) AND 2013MY RIO (UB) VEHICLES (SEE PRODUCTION DATES BELOW) WHICH MAY EXHIBIT A CONDITION RELATED TO A BLUETOOTH® CALL CUTTING OFF AFTER A PERIOD OF APPROXIMATELY 15 MINUTES. TO RESOLVE THE CONCERN, FOLLOW THE PROCEDURE OUTLINED BELOW.
TSBGEN037R12017-02-02. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TSB: ELECTRICAL OR OTHER RELATED INFORMATION COLLECTION FOR LIMITED TIME PERIOD THROUGH 06/15/2013: KMA IS CONDUCTING A SPECIAL PHOTO AND INFORMATION COLLECTION WARRANTY TIME REIMBURSEMENT TSB TO ENHANCE THE COMMUNICATION AND FINDINGS AT THE DEALER ON THE NEWLY RELEASED 2014 SORENTO (XM) FOR A LIMITED TIME. THIS IS SIMILAR TO A PREVIOUS PROGRAM PRESENTED IN TSB GEN 027 (2009).
TSBFUE0282017-01-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. TSB: ECM UPGRADE – SORENTO (XMA) 3.3 GDI MIL ON WITH DTCS P2096, P2098 - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2014-2015MY SORENTO (XMA) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH THE ECM (ELECTRONIC CONTROL MODULE) SYSTEM-RELATED DTC P2096 AND/OR P2098. TO CORRECT THIS CONDITION, THE ECM SHOULD BE REPROGRAMMED USING THE GDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN DONE TO A VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB.
TSBCHA0472017-01-31. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH FEBRUARY 19, 2013 AND SOME AWD EQUIPPED 2011~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 24, 2009 THROUGH DECEMBER 11, 2014, WHICH MAY EXHIBIT AN INOPERATIVE AWD SYSTEM WITH THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DTCS P1820/1821/1822/1823/1824 (ACTIVE OR IN HISTORY). TO CORRECT THIS CONCERN, REPLACE THE AFFECTED HYDRAULIC ACTUATOR BY REFERRING TO THE APPLICABLE SERVICE PROCEDURE ON KGIS.
PS3752017-01-30. Service bulletin. ELECTRICAL SYSTEM. PITSTOP: INTERMITTENT NO CRANK/START - ON SOME 2014-2015MY SORENTO (XM), CUSTOMERS MAY EXPERIENCE A CONCERN RELATED TO AN INTERMITTENT NO CRANK/START, ESPECIALLY AFTER AN OVERNIGHT COLD SOAK. TO ADDRESS THIS CONCERN, REPLACE BOTH START 1 AND START 2 RELAYS IN THE FUSE BOX BY REFERRING TO THE APPROPRIATE SERVICE INFORMATION ON KGIS.
PS3772017-01-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). PITSTOP: KOREAN ERROR MESSAGES ON NAVIGATION DISPLAY - THIS ARTICLE PROVIDES INFORMATION TO ADDRESS THE FOLLOWING CUSTOMER COMPLAINTS ON NAVIGATION HEAD UNITS (AVN 3.0 OR AVN 3.5): * KOREAN ERROR MESSAGE THAT STARTS WITH NAVI.EXE OR * KOREAN ERROR MESSAGE THAT STARTS WITH MMMEDIA.EXE.
TSBELE0852017-01-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. TSB: UVO SOFTWARE UPGRADE – MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
SC114QA2017-01-27. Service bulletin. ELECTRICAL SYSTEM; ENGINE. Q AND A: SC114 – ECU UPDATE – MIL ON WITH DTC P0087 / VOLUNTARY SERVICE CAMPAIGN Q&A
SC114OWNERSORENT2017-01-27. Service bulletin. ELECTRICAL SYSTEM; ENGINE. OWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ACCELERATION ACCOMPANIED BY THE ILLUMINATION OF THE “CHECK ENGINE” OR MALFUNCTION INDICATOR LAMP (MIL).
SC114DEALERSM2017-01-27. Service bulletin. ENGINE; ELECTRICAL SYSTEM. DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND 2012-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLES’ ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE “CHECK ENGINE” OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.
TSBSC114R12017-01-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND 2012~2013MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLE’S ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE “CHECK ENGINE” OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.
TSBELE0892017-01-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
TSBELE0902017-01-26. Service bulletin. ELECTRICAL SYSTEM. TSB: “C” STATE ERROR MESSAGE ON VERSION 8.5 MAP UPDATE - THIS BULLETIN DESCRIBES AN SD CARD REPLACEMENT PROCEDURE FOR CUSTOMERS THAT HAVE A SPECIFIC ERROR DISPLAYED ON THE NAVIGATION HEAD UNIT (SHOWN BELOW) AFTER PURCHASING AND INSTALLING A VERSION 8.5 MAP UPDATE SD CARD. A TOTAL OF 129 AFFECTED SD CARDS WERE PURCHASED BY CUSTOMERS THROUGH KIA DEALERS, FROM JANUARY 1ST TO MAY 11TH, 2015.
TSBELE1012017-01-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. "COMBINED TSB/SERVICE ACTION: BASE AUDIO SYSTEM UPGRADE (SA 223) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES, TO IMPROVE BLUETOOTH® CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING AND CALL HISTORY DOWNLOAD. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER ""CUSTOMER CONCERN"" (STANDARD TSB) CLAIM INFORMATION ON PAGE 11. "
TSBELE100R32017-01-23. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS “INCOMING RING VOLUME TOO LOUD” COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
TSBELE1082017-01-23. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY – 2015MY SORENTO (XMA) VEHICLES. IF THE AIRBAG WARNING LIGHT IS ON WITH ANY OF THE DTCS LISTED BELOW, FOLLOW THE PROCEDURE OUTLINED TO RESOLVE THE ISSUE.
TSBELE085R12017-01-23. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. TSB: UVO SOFTWARE UPGRADE - MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
TSBSST0412017-01-18. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
TSB-ELE-100R22016-09-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS “INCOMING RING VOLUME TOO LOUD” COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
057-REV3A2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
057-REV2A2016-06-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PS2542016-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1372016-03-16. Service bulletin. ENGINE; ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.