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Service bulletin TSB-ELE-100R2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10079901
Published by NHTSA2016-09-13
Manufacturer's numberTSB-ELE-100R2
Manufacturer's date2016-04-21
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS “INCOMING RING VOLUME TOO LOUD” COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Labels and manuals, Software

Vehicles listed
KIA FORTE2014, 2015, 2016
KIA OPTIMA2014, 2015, 2016
KIA SEDONA2014, 2015, 2016
KIA SORENTO2014, 2015, 2016
KIA SOUL2014, 2015, 2016
KIA SPORTAGE2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V7240002023-10-26. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); ELECTRICAL SYSTEM:SOFTWARE
21V7250002021-09-17. EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM:SOFTWARE
20V3890002020-07-02. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
18V3380002018-05-23. STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI1803_TSB_R62021-08-02. Service bulletin. TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TSB_TRA0592020-12-04. Service bulletin. TECHNICAL SERVICE BULLETIN: HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011-2016 MY Optima Hybrid (TF HEV) vehicles after replacement of the transmission with improved 100 mesh solonoid filters has taken place. To apply the improved logic, the HCU/TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
PI2002B_TSB_R12020-11-03. Service bulletin. TSB - PRODUCT IMPROVEMENT CAMPAIGN: NU 2.0L GDI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU UPGRADE (PI2002B) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PI2002B_OWNR2020-09-03. Service bulletin. PRODUCT IMPROVEMENT - Owner Letter - This document is the notice to customers advising them of the Product Improvement Campaign to update the ECU in their vehicles. Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (“ECU”).
PI2002B_QA2020-09-03. Service bulletin. PRODUCT IMPROVEMENT - QA document which contains frequently asked questions regarding a campaign.
PI2002B_DSM2020-09-03. Service bulletin. PRODUCT IMPROVEMENT - Dealer Service Manager Letter - This document is the notice to the dealer service managers advising them that Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage on 2014~2016 MY Soul vehicles equipped with the 2.0-liter GDI engine, manufactured from July 21, 2013 through August 11, 2016.
PI2002B_DP2020-09-03. Service bulletin. PRODUCT IMPROVEMENT - Dealer Principal Notice - This document is the notice to the Dealer Principals advising of the Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage on 2014~2016 MY Soul vehicles equipped with the 2.0-liter GDI engine, manufactured from July 21, 2013 through August 11, 2016.
PI1802_TSB_R82019-12-09. Service bulletin. TSB - Product Improvement Campaign: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TSBENG2062019-08-07. Service bulletin. TSB: 1.6T GDI ULEV MIL ON LOGIC IMPROVEMENT FOR P0128 - This bulletin provides the procedure to improve the logic of the ECU (Electronic Control Unit) on some 2016-2017MY Optima (JFa) 1.6T GDI ULEV DCT vehicles, produced from September 28, 2015 through September 03, 2016, which exhibit a MIL (Malfunction Indicator Lamp) illuminated with DTC P0128, even though there are no system faults.
TSB_PI1803_R22019-06-04. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.