NHTSA recall 18V338000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V338000 |
| Manufacturer's number | SC164 |
| Manufacturer | Kia Motors America |
| Reported | 2018-05-23 |
| Owners notified | 2018-06-18 |
| Component | STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE |
| Units potentially affected | 106428 |
| Report | Quarterly report 6, for 2019 quarter 3 |
|---|---|
| Filed with NHTSA | 2019-10-16 |
| Vehicles in the campaign | 106428 |
| Reported remedied | 78880 (74%) |
| Reported unreachable | 2185 |
| Reported removed | 1382 |
These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
What can happen
If the door closes on an occupant, there is an increased risk of an injury.
The remedy
Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2015 KIA SEDONA | Built 2014-07-21 to 2017-12-06. |
|---|---|
| 2016 KIA SEDONA | Built 2014-07-21 to 2017-12-06. |
| 2017 KIA SEDONA | Built 2014-07-21 to 2017-12-06. |
| 2018 KIA SEDONA | Built 2014-07-21 to 2017-12-06. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSBELE091R3 | 2017-12-22. Service bulletin. TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. |
|---|---|
| TSB-ELE091R1 | 2017-08-31. Service bulletin. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005). |
| TSB-ELE106 | 2017-08-02. Service bulletin. TSB: INSTRUMENT CLUSTER REPLACEMENT, SOFWARE UPGRADE AND MILEAGE SETTING - This bulletin provides the procedure to perform a software upgrade and mileage setting on 2015MY~ Sedona (YP), 2016MY~ Sorento (UMa), and 2017MY~ Forte (YD, YDm) vehicles with newly replaced instrument clusters. |
| TSB-ELE070 | 2017-08-02. Service bulletin. TSB:SERVICE ACTION: NAVIGATION UNIT SOFTWARE UPGRADE (SA172) - This bulletin provides the procedure for upgrading the navigation system software of some Sedona (YP), Soul (PS) and Optima (QF) vehicles to resolve concerns related to no sound coming from the head unit after ending a Bluetooth call. |
| TSBELE113R1 | 2017-01-24. Service bulletin. TSB: ANDROID AUTO™/APPLE CARPLAY™ SOFTWARE DOWNLOAD - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING AVN 4.0 AND UVO 3.0 AUDIO SYSTEM SOFTWARE TO INCLUDE ANDROID AUTO AND APPLE CARPLAY SOFTWARE. |
| TSBELE091 | 2017-01-23. Service bulletin. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM. |
| TSBELE100R3 | 2017-01-23. Service bulletin. COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS “INCOMING RING VOLUME TOO LOUD” COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10. |
| TSBSST041 | 2017-01-18. Service bulletin. TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED. |
| TSBTRA058R3 | 2017-01-18. Service bulletin. SERVICE ACTION: TCM SHIFT LOGIC IMPROVEMENT (SA208) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE TCM SOFTWARE UPGRADE FOR SOME 2016MY SEDONA (YP) VEHICLES TO IMPROVE TRANSMISSION “SHIFT-FEEL” WHEN DOWNSHIFTING (3-2) AND TO IMPROVE “BUSY-SHIFT” FEELING WHEN CLIMBING HILLS (4-3). |
| TSB-ELE-086-R1 | 2016-09-14. Service bulletin. TSB: DDM / ADM SYSTEM LOGIC IMPROVEMENT/PARASITIC DRAW REDUCTION - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPROGRAMMING OF THE DRIVER'S DOOR MODULE (DDM) AND THE ASSIST DOOR MODULE (ADM) OF SOME 2015 MY SEDONA (YP) VEHICLES, PRODUCED FROM JOB #1 THROUGH FEBRUARY 12, 2015. THE VEHICLES IN QUESTION ARE EQUIPPED WITH INTEGRATED MEMORY SEATS (IMS), AND THE CUSTOMER MAY COMPLAIN THAT THE SIDE MIRRORS DO NOT RETURN TO THEIR EXACT ORIGINAL POSITION, AFTER REVERSING THE VEHICLE, OR ABOUT A "NO START" CONDITION CAUSED BY AN INTERMITTENT BATTERY DISCHARGE DUE TO EXCESSIVE PARASITIC DRAW. TO CORRECT THESE CONDITIONS, THE ADM/DDM SYSTEMS SHOULD BE REPROGRAMMED USING THE GDS/KDS DOWNLOAD AS DESCRIBED IN THIS BULLETIN. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.