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Service bulletin PI2002B_OWNR

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179254
Published by NHTSA2020-09-03
Manufacturer's numberPI2002B_OWNR
Manufacturer's date2020-08-28
NHTSA componentENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

PRODUCT IMPROVEMENT - Owner Letter - This document is the notice to customers advising them of the Product Improvement Campaign to update the ECU in their vehicles. Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (“ECU”).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Software

Vehicles listed
KIA SOUL2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V7240002023-10-26. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); ELECTRICAL SYSTEM:SOFTWARE
20V3890002020-07-02. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI2002B_TSB_R12020-11-03. Service bulletin. TSB - PRODUCT IMPROVEMENT CAMPAIGN: NU 2.0L GDI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU UPGRADE (PI2002B) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PI2002B_QA2020-09-03. Service bulletin. PRODUCT IMPROVEMENT - QA document which contains frequently asked questions regarding a campaign.
PI2002B_DSM2020-09-03. Service bulletin. PRODUCT IMPROVEMENT - Dealer Service Manager Letter - This document is the notice to the dealer service managers advising them that Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage on 2014~2016 MY Soul vehicles equipped with the 2.0-liter GDI engine, manufactured from July 21, 2013 through August 11, 2016.
PI2002B_DP2020-09-03. Service bulletin. PRODUCT IMPROVEMENT - Dealer Principal Notice - This document is the notice to the Dealer Principals advising of the Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage on 2014~2016 MY Soul vehicles equipped with the 2.0-liter GDI engine, manufactured from July 21, 2013 through August 11, 2016.
TSBENG164_R22018-08-06. Service bulletin. TSB - ECU UPGRADE ? DTC P0441 LOGIC IMPROVEMENT - This bulletin has been revised and is no longer a Service Action. bulletin provides information related to the Engine Control Unit (ECU) software upgrade for some 2012-2016MY Rio (UB), 2014-2016MY Soul (PS), and 2012-2013MY Soul (AM) vehicles, which may have a malfunction indicator light (MIL) ON with DTC P0441: Evaporative Emissions System Incorrect Purge Flow.
TSBELE091R32017-12-22. Service bulletin. TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
TSB-ELE091R12017-08-31. Service bulletin. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
TSBELE1342017-08-25. Service bulletin. TSB: SERVICE ACTION: ECU UPGRADE: BMS (BATTERY MANAGEMENT SYSTEM) LOGIC IMPROVEMENT (SA297) - This bulletin provides information related to the BMS (Battery Management System) software upgrade for some Soul EV (PS EV) vehicles produced from July 15, 2014 through May 15, 2016, which may experience an inoperative reserved climate control system (set climate pre-conditioning times) when the vehicle is stored at low temperatures without power-on for a certain period of time.
TSB-ENG1642017-08-02. Service bulletin. COMBINATION TSB / SERVICE ACTION: ECU UPGRADE ? DTC P0441 LOGIC IMPROVEMENT (SA280) - This bulletin provides information related to the Engine Control Unit (ECU) software upgrade for some 2012-2016MY Rio (UB), 2014-2016 Soul (PS), and 2012-2013MY Soul (AM) vehicles, which may have a MIL on with DTC P0441: Evaporative Emissions System Incorrect Purge Flow. To correct this condition, the ECU should be reprogrammed using the KDS download as described in this bulletin.
TSB-ENG164R12017-08-02. Service bulletin. TSB: SERVICE ACTION: ECU UPGRADE - DTC P0441 LOGIC IMPROVEMENT (SA280) - This bulletin provides information related to the Engine Control Unit (ECU) software upgrade for some 2012-2016MY Rio (UB), 2014-2016 Soul (PS), and 2012-2013MY Soul (AM) vehicles, which may have a MIL on with DTC P0441: Evaporative Emissions System Incorrect Purge Flow.