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Service bulletins for the 2014 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

261 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
PI1803_TSB_R62021-08-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
TSB_PI1803_R22019-06-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
PI1803_OWN#2_SOR2019-04-30. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. OWNER LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2012-2014 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection ("GDI") engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
VPI1803_DP2018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. PRODUCT IMPROVEMENT CAMPAIGN (PI1803) - DEALER PRINCIPAL LETTER - Attention: All Kia Dealer Principals, Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
TSBELE091R32017-12-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
TSB-ELE091R12017-08-31. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
TSB-ELE101R32017-08-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: BASE AUDIO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the base audio system software of some 2014MY Soul (PS), Sorento (XMa), Optima (TF, QF), Forte (YD), Sportage (SL), and Rio (UB) vehicles, to improve Bluetooth® connectivity, Phonebook Download, Audio Streaming and Call History Download.
TSB-ELE062R22017-08-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) Sorento (XMa) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January 24, 2014.
TSB-ENG160R12017-08-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
TSB-ELE053R12017-08-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. TSB: UVO UPGRADE ? SORENTO (XM) AND FORTE (YD) - This bulletin provides the procedure for upgrading the UVO system on some 2014MY Sorento (XM), produced from January 22, 2013 through April 30, 2013, and 2014MY Forte (YD), produced from January 22, 2013 through July 16, 2013, which may exhibit a concern related to slow system start-up (boot-up time longer than 30 seconds).
TSB-CLI0222017-08-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. TSB: HVAC CONTROL UNIT LOGIC IMPROVEMENT - This bulletin provides information related to HVAC controller software upgrade for 2014MY Sorento vehicles, produced from January 24, 2013 to September 22, 2013, equipped with Auto (FATC) or Manual HVAC controls.
TSB-ENG1602017-08-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
TSB-ELE057R22017-08-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. TSB: BCM UPGRADE - IPM LOGIC IMPROVEMENT - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 to November 15, 2013, and equipped with a Power Tail Gate (PTG) which may exhibit an intermittent parasitic draw of up to 400mA. To correct this condition, the BCM should be reprogrammed using the GDS download, as described in this bulletin.
TSB ELE100_SA2222017-02-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014 MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, VOICE RECOGNITION, AND TO IMPROVE "INCOMING RING VOLUME TOO LOUD" COMPLAINTS ON CERTAIN SMARTPHONES (NON-IPHONE).
TSBFUE0282017-01-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. TSB: ECM UPGRADE – SORENTO (XMA) 3.3 GDI MIL ON WITH DTCS P2096, P2098 - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2014-2015MY SORENTO (XMA) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH THE ECM (ELECTRONIC CONTROL MODULE) SYSTEM-RELATED DTC P2096 AND/OR P2098. TO CORRECT THIS CONDITION, THE ECM SHOULD BE REPROGRAMMED USING THE GDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN DONE TO A VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB.
TSBELE0852017-01-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. TSB: UVO SOFTWARE UPGRADE – MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
TSBSC114R12017-01-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND 2012~2013MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO GDI ENGINES. THE SUBJECT VEHICLE’S ENGINES ARE EQUIPPED WITH A GASOLINE DIRECT INJECTION (GDI) SYSTEM THAT UTILIZES A FLOW CONTROL VALVE (FCV) TO CONTROL THE SUPPLY OF FUEL. THE FCV NEEDLE MAY EXPERIENCE EXCESSIVE WEAR, EVENTUALLY RESULTING IN IMPAIRMENT OF FUEL FLOW. IF THAT HAPPENS, AND TO PROTECT THE ENGINE, THE ECU MAY REDUCE ENGINE ACCELERATION WHILE ILLUMINATING THE “CHECK ENGINE” OR MALFUNCTION INDICATOR LAMP (MIL). THE ECU UPDATE WILL IMPROVE THE DURABILITY AND OPERATION OF THE FCV NEEDLE.
TSBELE0892017-01-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
TSBELE100R32017-01-23. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS “INCOMING RING VOLUME TOO LOUD” COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
TSBELE085R12017-01-23. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. TSB: UVO SOFTWARE UPGRADE - MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
TSBSST0412017-01-18. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
TSB-ELE-100R22016-09-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS “INCOMING RING VOLUME TOO LOUD” COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
057-REV3A2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PS2542016-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
0612016-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.