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Service bulletins for the 2011 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

197 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
23-016-162022-04-04. Service bulletin. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
S1623000034 Rev.2021-12-13. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; UNKNOWN OR OTHER. Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.
S2008000113 Rev.2021-05-24. Service bulletin. POWER TRAIN. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
P360701142021-05-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some of the above vehicles may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and/or an electrical fire.
S1723000007 Rev.2021-04-26. Service bulletin. SUSPENSION. Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
17-002-132021-03-29. Service bulletin. BACK OVER PREVENTION. Squeak And/Or Creak Noise Coming From Rear Of Vehicle This bulletin involves road testing the vehicle over rough roads and if necessary adding grease and, depending on build range, RTV to both rear jounce bumpers. Squeak and/or creak sound coming from rear of vehicle when driving over rough roads.
17-001-132021-03-29. Service bulletin. AIR BAGS. Rear Air Spring Shield Installation Procedure This bulletin involves the installation of a rear spring shield.
05-005-132021-03-22. Service bulletin. BACK OVER PREVENTION. Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
21-003-132021-03-15. Service bulletin. EQUIPMENT; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ELECTRICAL SYSTEM. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A driveline bump is felt during acceleration at approximately 10 mph (16 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.Binding of the front driveline while turning on steep grades at speeds around 3 - 5 mph (5 - 8 kph).
21-004-132021-03-15. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ENGINE AND ENGINE COOLING. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: Moaning or groaning noise while coasting and/or during a very light acceleration around 5 to 8 mph (8 to 13 kph). The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD. Binding of the front driveline while turning on steep grades at speeds around 3 to 5 mph (5 to 8 kph).Surge/Shudder at speeds greater than 50 mph (80 kph).
17-005-132021-03-15. Service bulletin. SUSPENSION; EQUIPMENT. This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.
23-036-202021-03-01. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SEATS. Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
710642021-03-01. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT), Dodge Durango (WD), Jeep Grand Cherokee (WK) (Rev. A)
707292021-03-01. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan (RT), Dodge Durango (WD), Jeep Grand Cherokee (WK)
S1709000010 Rev.2021-02-16. Service bulletin. ENGINE AND ENGINE COOLING. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
23-018-20 REV. D2020-12-28. Service bulletin. EQUIPMENT; SEATS. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
699212020-12-28. Service bulletin. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
23-018-20 REV. D2020-12-21. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
699212020-12-21. Service bulletin. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT; EQUIPMENT ADAPTIVE/MOBILITY; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; EQUIPMENT. Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
23-001-20 REV D2020-11-30. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
23-001-20 REV. C2020-09-28. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ADAPTIVE/MOBILITY. Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
S20080001132020-09-28. Service bulletin. ENGINE; ELECTRICAL SYSTEM. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
S17230000072020-06-22. Service bulletin. SUSPENSION. Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.