Service bulletin 23-018-20 REV. D
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10184452 |
| Published by NHTSA | 2020-12-21 |
| Manufacturer's number | 23-018-20 REV. D |
| Manufacturer's date | 2020-11-06 |
| NHTSA component | SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY |
NHTSA's summary
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Seats
| DODGE DURANGO | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
|---|---|
| JEEP GRAND CHEROKEE | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2018593 | 2018-10-29. Accessories |
|---|---|
| 18V759000 | 2018-10-29. EQUIPMENT:ACCESSORY:FLOOR MAT |
| 16V686000 | 2016-09-23. EQUIPMENT |
| 15V461000 | 2015-07-23. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| 2014457 | 2014-10-16. Seats And Restraints |
| 2014207 | 2014-06-04. Accessories |
| 12V560000 | 2012-12-04. EQUIPMENT:OTHER:LABELS; SEATS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S2608000015 | 2026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration |
|---|---|
| 9100448 | 2024-12-05. Service bulletin. HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR |
| S248A000001 | 2024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 9100276 | 2024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| 9100229 | 2024-01-08. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 93120 | 2023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 93023 | 2023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| ZD7 | 2023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update |
| 9100196 | 2023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| ReferenceZD7 | 2023-08-21. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update |