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Service bulletins for the 2014 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

563 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
08-029-162018-06-25. Service bulletin. STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed.
68246267A2018-06-25. Service bulletin. STRUCTURE. Active Grill Shutter (AGS) This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Stephen Koch at cell (248) 379-1220 or email (spk10@chrysler.com). If he does not respond within 15 minutes, please proceed with replacing AGS.
24-007-162018-06-18. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps again. · Insufficient heating or cooling inside the vehicle.** · After the ignition has been turned off for over four minutes, the MTC HVAC controls change to a different setting. The temperature setting should remain where the temperature was last set at. When the temperature slider bar is left at mid way point or less, the setting will revert to a cooler setting depending on where it was set before.
18-004-16 REV. A2018-06-18. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT; ENGINE. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System Small Leak. · P0300 - Multiple Cylinder Misfire. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P2610 - PCM Internal Engine Off Timer Performance. · P1607 - PCM Internal Shutdown Timer Rationality. · U0402 - Implausible Data Received From TCM (ED6). · P0116 - Engine Coolant Temperature Sensor 1 Performance. · P050D - Cold Start Rough Idle. · P2172 - High Airflow/Vacuum Leak Detected. · P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only · P2172 - High Airflow/Vacuum Leak Detected. · P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. · P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. · P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. · P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions: · Cold Engine Startup Flare and Idle Surge (ED6). · Intermittent elevated engine RPM at start up. · Less than desired gear engagement in lower ambient temperatures. · Less than desired idle performance.
08-036-14 REV. A2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on Enhancement to navigation routing Radio display may shows ?Please insert USB Stick? Enhancement made when video is display in radio when using PAL format video disks Corrected the temperature slider bar not updating on Manual Temperature Control vehicles Navigation may not start or may lose position Rear camera may show a black screen for 3 seconds upon going to reverse Enhancements for iPod or iPhone devices that may not start playing after connecting iPod would not resume playing after a VR session or phone call Radio reset, screen lockup, blank screen or sluggish system response time Compass indicator turns off Touch screen shut down message Radio surround sound will not stay ON Driver memory feature causes Sirius XM failure Loss of radio presets Battery drain-due to radio remains on Uconnect apps don't load AM/FM popping noises and/or static Backup camera display is blank Compass direction may be inco
08-021-14 REV. B2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when
08-062-142018-06-18. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
18-034-14 REV. A2018-06-18. Service bulletin. ENGINE. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
21-018-14 REV. A2018-06-18. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN. Flash: Transmission Shift and Diagnostic Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. NOTE: Vehicles that are being updated from TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number) will not require the transmission Adaptation Learn Procedure as indicated in Service Bulletin 21-013-13. However, vehicles that are being updated from any other TCM software may require the transmission Adaptation Learn Procedure. Refer to Service Bulletin 21-013-13 for detailed procedures. Failure to perform the procedures outlined in Service Bulletin 21-013-13 on vehicles that were updated from any other TCM software besides p/n 682235$$AN or 682354$$AN may result in undesirable shift quality. Diagnostic Trouble Code (DTC) robustness improvements are included in this software release. These improvements apply to the following DTC?s: ? P072F- Stuck in Gear 4 ? P076F- Gear 7 shift incorrect ratio ? P0810- Clutch position control error ? P1CC9- Unable to engage gear ? P0734- Gear 4 shift incorrect ratio ? P061B- Internal control module torque calculation performance NOTE: Diagnostic Trouble Code (DTC) robustness improvements were included in TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number). Standard diagnostic trouble shooting procedures should be followed for any vehicle equipped with TCM software p/n 682235$$AN or 682354$$AN exhibiting any of the previous codes. Transmission shift improvements are included in this software release. These improvements apply to the following: ? Garage shifts (Park to Reverse or Drive). ? Coastdown shift quality. ? Shift quality. ? Throttle response and performance feel. ? Management and prevention of busy shifting. ? Lift foot/change mind shift quality.
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
D-16-072018-06-11. Service bulletin. POWER TRAIN. WARRANTY BULLETIN - Removal of 9-Speed 948TE Transmission From The Powertrain Service Center (PTSC) Pre-Auth. Program (Rev. A) To announce the romoval of the 9-speed transmission from the Powertrain Pre-Authorization Program. This applies to: 2014 Jeep Cherokees (KL) with a 2.4Lor 3.2L engine and 2015 Jeep Cherokees (KL) with a 3.2L engine built up to 3/3/2015
05047457A2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed. ~ Please verify the following (as listed in the first step in diagnostics) is not present before attempting repair:~ - Low Engine Oil - Incorrect oil filter that does not meet OEM specifications - Oil Dirty or Deteriorated (Lack of scheduled oil changes) - Incorrect Oil Viscosity/Weight - Engine Oil Contaminated (i.e. coolant and/or fuel) - Clogged Oil Galley Screen/Filter (top of block - feeds Multi-Air Unit) If there are any questions please contact: Seth Nankee at cell: (248) 303-5434 seth.nankee@fcagroup.com If no response within 15 minutes, please continue with diagnostics/repair.
08-039-162018-06-11. Service bulletin. STEERING; ELECTRICAL SYSTEM. Harness Repair Or Replacement For No Start Or Stiff Steering This bulletin involves inspecting the wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs): · U0131 - Lost Communication With Power Steering Control Module. · U0100-00 - Lost Communication With ECM/PCM. · P0512-00 - Starter Request Circuit.
08-038-162018-06-11. Service bulletin. PARKING BRAKE; ELECTRICAL SYSTEM. Flash: Electronic Parking Brake Module Enhancement This bulletin involves updating the Electronic Parking Brake (EPB) module software. The customer may describe the EPB does not engage with the ?Auto Apply? feature selected.
03-003-162018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module (DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area.
23-028-162018-06-11. Service bulletin. SEATS. Rattle/Squeak From Rear Seat Armrest This bulletin involves inspecting the rear seat cushion frame for metal to metal contact, resulting in rattle noise. The customer may describe a rattle from the 60% portion of the rear seat. Metal to metal contact may be heard in either area.
08-039-16 REV. A2018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Transmission Wiring Harness Repair Or Replacement For No Start Or Stiff Steering This bulletin involves inspecting the transmission wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs): · U0131 - Lost Communication With Power Steering Control Module. · U0100-00 - Lost Communication With ECM/PCM. · P0512-00 - Starter Request Circuit.
08-028-172018-06-11. Service bulletin. EQUIPMENT. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
90036942018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
90036812018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
90036872018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
21-016-162018-06-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: · **P0887-00 - TCM Power Control Circuit High (Sales Codes ED6 and EHB). · P061B-00 - Internal Control Module Torque Calculation Performance (Sales Codes ED6 and EHB).** · P0711-00 - Transmission Fluid Temperature Sensor A Circuit Range-Performance. · P072F-00 - Stuck In Gear 4. · P076F-00 - Gear 7 shift Incorrect Ratio. · P0810-00 - Clutch Position Control Error. · P1CC9-00 - Unable To Engage Gear. · P0734-00 - Gear 4 Shift Incorrect Ratio. In addition, the following transmission shift and performance improvements are included in this software release: · **2-1 downshift quality when using Electronic Range Shifter (ERS) mode. · Garage shifts (Park to Reverse or Drive) (Sales Code EHB). · Poor 3-1 downshift quality when coasting to a stop (Sales Code ED6).** · 3-2 downshift delay while driving on inclines. · Overall coastdown shift quality. · Throttle response and performance feel. · Management and prevention of busy shifting. · Lift foot/change mind shift quality.
08-047-162018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: RK4 Radio Enhancements This bulletin involves updating the radio's software. The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
68277402A2018-06-11. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
S132018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Notification S13 Flat Tow Owner Addendum Card The Owner's Manual and User Guide on about 99,000 of the above vehicles may have incorrect information regarding flat towing vehicles. Improper flat towing may result in vehicle shake while flat towing over rough roads. An updated Owner's Manual addendum card must be inserted into the Owner's Manual and User Guide kit.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.