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Service bulletin 21-018-14 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10141218
Published by NHTSA2018-06-18
Manufacturer's number21-018-14 REV. A
Manufacturer's date2014-07-09
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN

NHTSA's summary

Flash: Transmission Shift and Diagnostic Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. NOTE: Vehicles that are being updated from TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number) will not require the transmission Adaptation Learn Procedure as indicated in Service Bulletin 21-013-13. However, vehicles that are being updated from any other TCM software may require the transmission Adaptation Learn Procedure. Refer to Service Bulletin 21-013-13 for detailed procedures. Failure to perform the procedures outlined in Service Bulletin 21-013-13 on vehicles that were updated from any other TCM software besides p/n 682235$$AN or 682354$$AN may result in undesirable shift quality. Diagnostic Trouble Code (DTC) robustness improvements are included in this software release. These improvements apply to the following DTC?s: ? P072F- Stuck in Gear 4 ? P076F- Gear 7 shift incorrect ratio ? P0810- Clutch position control error ? P1CC9- Unable to engage gear ? P0734- Gear 4 shift incorrect ratio ? P061B- Internal control module torque calculation performance NOTE: Diagnostic Trouble Code (DTC) robustness improvements were included in TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number). Standard diagnostic trouble shooting procedures should be followed for any vehicle equipped with TCM software p/n 682235$$AN or 682354$$AN exhibiting any of the previous codes. Transmission shift improvements are included in this software release. These improvements apply to the following: ? Garage shifts (Park to Reverse or Drive). ? Coastdown shift quality. ? Shift quality. ? Throttle response and performance feel. ? Management and prevention of busy shifting. ? Lift foot/change mind shift quality.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission, Transmission control module

Trouble codes named

P061B, P072F, P0734, P076F, P0810, P1CC9

Vehicles listed
JEEP CHEROKEE2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V3430002020-06-11. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
19V4470002019-06-13. POWER TRAIN:AUTOMATIC TRANSMISSION
16V5290002016-07-12. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S23250000072024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
S23250000072023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
1806014-12023-02-21. Service bulletin. Diagnostic And System Improvements
21018142023-01-17. Service bulletin. Transmission Shift and Diagnostic Enhancements
V512022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
21016162022-10-24. Service bulletin. Transmission Diagnostic And Shift Enhancements
745952022-10-17. Service bulletin. Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)
18031142022-09-26. Service bulletin. Flash: MIL Illumination P1239, P0298- Engine Oil Temperature Too Low Or High, P0300 Multiple Cylinder Misfire, Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P1239 - Engine Oil Temperature Too Low, set in cold ambient temperatures. P0298 - Engine Oil Temperature Too High, set in cold ambient temperatures. P0300 - Multiple Cylinder Misfire, may set at a 1-2 upshift above 6000 RPM. Possible rough idle when engaging Drive while in 4 LOW after a cold start .The following system improvements have also been included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
W842022-09-26. Service bulletin. Customer Satisfaction Notification W84 Powertrain Software Update
18-031-142022-08-29. Service bulletin. Flash: MIL Illumination P1239- Engine Oil Temperature Too Low. Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P1239 - Engine Oil Temperature Too Low The following system improvements have also been included in this software release: ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy