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NHTSA recall 19V447000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number19V447000
Manufacturer's numberV69
ManufacturerChrysler (FCA US LLC)
Reported2019-06-13
Owners notified2019-08-08
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Units potentially affected81615
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2020 quarter 4
Filed with NHTSA2021-01-19
Vehicles in the campaign81615
Reported remedied59856 (73%)
Reported unreachable1449
Reported removed2699

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

What can happen

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

The remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2014 JEEP CHEROKEEBuilt 2013-02-27 to 2014-07-11.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
S23250000072024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
S23250000072023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
1806014-12023-02-21. Service bulletin. Diagnostic And System Improvements
21018142023-01-17. Service bulletin. Transmission Shift and Diagnostic Enhancements
V512022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
21016162022-10-24. Service bulletin. Transmission Diagnostic And Shift Enhancements
745952022-10-17. Service bulletin. Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)
18031142022-09-26. Service bulletin. Flash: MIL Illumination P1239, P0298- Engine Oil Temperature Too Low Or High, P0300 Multiple Cylinder Misfire, Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P1239 - Engine Oil Temperature Too Low, set in cold ambient temperatures. P0298 - Engine Oil Temperature Too High, set in cold ambient temperatures. P0300 - Multiple Cylinder Misfire, may set at a 1-2 upshift above 6000 RPM. Possible rough idle when engaging Drive while in 4 LOW after a cold start .The following system improvements have also been included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
W842022-09-26. Service bulletin. Customer Satisfaction Notification W84 Powertrain Software Update
18-031-142022-08-29. Service bulletin. Flash: MIL Illumination P1239- Engine Oil Temperature Too Low. Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P1239 - Engine Oil Temperature Too Low The following system improvements have also been included in this software release: ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially