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Service bulletins for the 2014 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

563 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Seats are shown. Show all

Bulletins, newest first
23016152023-01-09. Service bulletin. SEATS. Front Passenger Fold Flat Seat Back Inoperative This bulletin involves adjusting the passenger fold flat seat back cable. The customer may describe that the passenger front fold flat seat back is inoperative and the seat back will not fold down.
23027162022-11-21. Service bulletin. SEATS; STRUCTURE. Rattle/Squeak From Lower Rear Seat This bulletin involves inspecting the rear seat track adjuster bar speed nut fasteners. The customer may describe a rattling/ticking noise from rear seat track(s)/seat track adjuster bar area.
10001202022-10-17. Service bulletin. SEATS; LANE DEPARTURE. Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.
23005212022-10-17. Service bulletin. SEATS. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
2300521REVB2022-09-26. Service bulletin. SEATS. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
D16072022-09-15. Service bulletin. SEATS; POWER TRAIN. To announce the removal of the 9-speed 948TE transmission from the Powertrain Pre-Authorization Program
08-103-152022-08-08. Service bulletin. SEATS; STEERING; WHEELS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
08-103-152022-07-25. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION; STEERING; PARKING BRAKE; WHEELS; SEATS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
D-16-072022-04-04. Service bulletin. POWER TRAIN; SEATS. To announce the removal of the 9-speed 948TE transmission from the Powertrain Pre-Authorization Program
10-001-202020-11-30. Service bulletin. SEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.
23-021-152018-11-26. Service bulletin. SEATS. Squeak Noise Coming From The Rear Seat This bulletin involves applying tape to the rear seat track J-rail. The customer may describe a squeak noise coming from the rear seat, typically when the seat is unoccupied. The noise may be caused by metal to metal contact of the rear seat track J-rail.
23-016-152018-11-26. Service bulletin. SEATS. Front Passenger Fold Flat Seat Back Inoperative This bulletin involves adjusting the passenger fold flat seat back cable. The customer may describe that the passenger front fold flat seat back is inoperative and the seat back will not fold down.
23-028-162018-06-11. Service bulletin. SEATS. Rattle/Squeak From Rear Seat Armrest This bulletin involves inspecting the rear seat cushion frame for metal to metal contact, resulting in rattle noise. The customer may describe a rattle from the 60% portion of the rear seat. Metal to metal contact may be heard in either area.
08-021-14 REV. C2018-06-11. Service bulletin. PARKING BRAKE; SEATS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination
23-027-162018-05-21. Service bulletin. SEATS:MID/REAR ASSEMBLY. Rattle/Squeak From Lower Rear Seat This bulletin involves inspecting the rear seat track adjuster bar speed nut fasteners. The customer may describe a rattling/ticking noise from rear seat track(s)/seat track adjuster bar area.
68264880A$2018-05-07. Service bulletin. SEATS; ELECTRICAL SYSTEM; SEAT BELTS. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, OCM module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com
23-028-162016-09-15. Service bulletin. SEATS:MID/REAR ASSEMBLY. "RATTLE/SQUEAK FROM REAR SEAT ARMREST THIS BULLETIN INVOLVES INSPECTING THE REAR SEAT CUSHION FRAME FOR METAL TO METAL CONTACT, RESULTING IN RATTLE NOISE. THE CUSTOMER MAY DESCRIBE A RATTLE FROM THE 60% PORTION OF THE REAR SEAT. METAL TO METAL CONTACT MAY BE HEARD IN EITHER AREA."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.