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Service bulletin 1000120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10223975
Published by NHTSA2022-10-17
Manufacturer's number1000120
Manufacturer's date2020-10-17
NHTSA componentSEATS; LANE DEPARTURE

NHTSA's summary

Airbag Warning Lamp (AWL) Illuminated B0028-13 and B0020-13 This bulletin involves inspecting and installing a jumper harness in the front seats if needed. Customers may experience a AWL illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in memory:B0028-13 - Right Side Seat Deployment Squib 1 - Circuit Open. B0020-13 - Left Side Seat Deployment Squib 1 - Circuit Open.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Seats

Trouble codes named

B0020, B0028

Vehicles listed
CHRYSLER 2002015, 2016, 2017
JEEP CHEROKEE2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20163932016-08-10. Seats And Restraints
16V5900002016-08-10. SEATS:MID/REAR ASSEMBLY; SEATS
16V1140002016-02-26. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEATS
14V2930002014-06-04. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S14080003842024-01-02. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
90033572024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
21017212023-01-17. Service bulletin. Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following: Grinding noise coming from under the vehicle while driving. Vehicle will not move.
23021152023-01-09. Service bulletin. Squeak Noise Coming From The Rear Seat This bulletin involves applying tape to the rear seat track J-rail. The customer may describe a squeak noise coming from the rear seat, typically when the seat is unoccupied. The noise may be caused by metal to metal contact of the rear seat track J-rail.
21033152023-01-09. Service bulletin. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software followed by a drive validation. The following software enhancement, for the 948TE 9-speed transmission, is being released to improve diagnostics for the following Diagnostic Trouble Codes (DTCs): ? P0711 - Transmission Fluid Temperature Sensor A Circuit Range-Performance ? P0887 - TCM Power Control Circuit High ? P1720 - Output Speed Sensor-Wheel Speed Rationality ? P1D98 - Incorrect Gear Ratio Clutch B or D Defective ? P215C - Output Shaft Speed Wheel Speed Correlation ? U0401 - Implausible Data Received From ECM-PCM The software also enables DTC P07A7 - Transmission Friction Element C Stuck On to set in the case of a dislodged C-clutch snap-ring.
21024152023-01-09. Service bulletin. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination on vehicles equipped with a 948TE 9 speed automatic transmission (sales code DFH or DFJ). Upon further investigation, a technician may find Diagnostic Trouble Codes (DTCs) stored in the TCM memory. ? P0887 - TCM Power Control Circuit High ? P0711 - Transmission Fluid Temperature Sensor A Circuit Range-Performance ? P1DAD - Input Shaft-Output Shaft Direction Correlation In addition to addressing the above DTCs, this TCM calibration update is being released to enable the new wiTECH based ?Transmission Quick Learn? procedure to be performed anytime the transmission adaptation memory cells are cleared or when addressing customer concerns of poor shift quality. It is also being released to improve transmission downshift response time during normal driving.
23016152023-01-09. Service bulletin. Front Passenger Fold Flat Seat Back Inoperative This bulletin involves adjusting the passenger fold flat seat back cable. The customer may describe that the passenger front fold flat seat back is inoperative and the seat back will not fold down.
02004152023-01-09. Service bulletin. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
08016152023-01-09. Service bulletin. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
05001152023-01-09. Service bulletin. Rear Brake Squeal Noise In Reverse This bulletin involves replacing the rear brake pads. The customer may describe a squeal noise from the rear brakes. Noise is only present during the first few brake applies in reverse. Noise is most prevalent at low temperatures around -12 to -4 degrees C (10 to 25 degrees F) after an overnight cold soak and during low brake pedal apply pressure. Noise goes away after approximately 5 brake applies.