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Service bulletins for the 2017 Ford Taurus

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

102 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SSM 469482018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
SSM 469472018-01-29. Service bulletin. EQUIPMENT; BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 469302018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
SSM 468612017-12-14. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
SSM 468602017-12-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
SSM 468512017-12-14. Service bulletin. SERVICE BRAKES. Some 2017 Explorer, Taurus, Police Interceptor vehicles built on 19-May-2017 and through 30-May-2017 equipped with a fixed brake pedal assembly may exhibit a brake drag concern or residual pressure in the brake system with the brake pedal fully released. This may be due to an interference condition between the brake pedal arm stop lamp switch bracket and the booster push rod clevis pin bracket. Inspect for a touch condition between the brake pedal arm stop lamp switch bracket and the brake booster push rod clevis pin bracket. If a touch condition exists, replace the brake pedal assembly. For claiming, use causal part 2C434 and applicable labor operations in section 2 of the service labor time standards (SLTS) manual.
tsb17-21862017-12-14. Service bulletin. POWER TRAIN. Some 2016-1017 Taurus Police Interceptor vehicles equipped with a 3.5L/3.7L Twin Independent Variable Camshaft Timing (TiVCT) engine may exhibit an inoperative police option accessory that requires a hardwired vehicle speed signal. Follow the Service Procedure steps to correct the condition.
SSM 468482017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
SSM 468342017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 468162017-10-21. Service bulletin. ENGINE. 2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched faces and no diamond washers (late build). If equipped, diamond washers should be cleaned, inspected and reused, if undamaged. Diamond washers should never be installed along with a laser etched crankshaft timing sprocket. Related WSM procedure information is in the process of being updated.
SSM 468132017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
SSM 467192017-08-25. Service bulletin. ELECTRICAL SYSTEM. Some 2017 Explorer/Taurus/Police vehicles equipped with a 3.5L or 3.7L twin independent variable camshaft timing (TiVCT) engine, built on 14-Jun-2017 and through 21-Jun-2017, may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0740 or P0743 stored in powertrain control module (PCM) memory. Prior to replacing any components, check pin 14 in connecter c168 for correct fitment, tension, push out, or any signs of damage. If terminal replacement is necessary, pigtail kit 8U2Z-14S411-ACB can be ordered to obtain the terminal with wire lead. If no concerns are found with C168, follow normal diagnostic routines for the fault codes. For claiming, use causal part 12a581 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM 467022017-08-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During the update process the SYNC status bar shows Updating System Software for approximately 30 minutes. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or blank screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 461022017-08-01. Service bulletin. SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
SSM 460852017-08-01. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
SSM 460732017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
SSM 460582017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the following procedure. Turn the ignition off, open and close the drivers door, wait for 3 minutes, then drive the vehicle outside to obtain a clear view of the sky. SiriusXM Traffic should recover. If SiriusXM Traffic does not recover continue to monitor OASIS for future updates. Engineering is aware of this concern and no component replacement or any software re-flashes should be performed at this time. The SYNC version can be confirmed via OASIS.
SSM 465222017-08-01. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
TSB 17-20682017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5 Å'C (23 Å'F to 41 Å'F). This maybe due to a temperature dependent issue within the APIM crystal oscillator circuitry. Follow the Service Procedure steps to correct the condition.
SSM 464862017-05-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 464662017-05-22. Service bulletin. POWER TRAIN. THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
SSM 464502017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. BEFORE ATTEMPTING ANY COMPONENT DIAGNOSIS OR REPLACEMENT OF THE VCT SOLENOID, REFER TO POWERTRAIN CONTROL AND EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST HK11 TO CYCLE THE AFFECTED VCT SOLENOID 10 TIMES TO ATTEMPT TO CLEAR THE DEBRIS. FOR CLAIMING, USE CAUSAL PART 6M280 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 464382017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL) ON WITH DIAGNOSTIC TROUBLE CODES(DTC) P1013, P1015 AND/OR P1016 STORED IN POWERTRAIN CONTROL MODULE(PCM). CHECK TURBOCHARGER WASTEGATE CONTROL HOSES FOR WATER/ICE RESTRICTIONS OR PINCHING AT ZIP-TIE ON ENGINE CAM COVER RETAINER(2.7L AND 3.0L ONLY). IF RESTRICTION IS FOUND ON CAM COVER RETAINER, CUT ZIP TIE AND CLEAR DTCS. IF WATER/ICE RESTRICTION IS FOUND, DRAIN HOSES, REASSEMBLE AND CLEAR DTCS. IF DTCS RETURN, REFER TO WORKSHOP MANUAL (WSM) OR POWERTRAIN CONTROL EMISSIONS DIAGNOSIS (PCED) MANUAL FOR NORMAL DIAGNOSTICS. ENGINEERING IS INVESTIGATING THE CONCERN, MONITOR OASIS FOR FURTHER UPDATES.
SSM 463322017-03-15. Service bulletin. EQUIPMENT. REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
SSM 459172017-02-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.