Service bulletin SSM 46861
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10125079 |
| Published by NHTSA | 2017-12-14 |
| Manufacturer's number | SSM 46861 |
| Manufacturer's date | 2017-10-06 |
| NHTSA component | EQUIPMENT:ELECTRICAL |
NHTSA's summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| FORD C-MAX | 2016, 2017 |
|---|---|
| FORD EDGE | 2016, 2017 |
| FORD ESCAPE | 2016, 2017 |
| FORD EXPEDITION | 2016, 2017 |
| FORD EXPLORER | 2017 |
| FORD F-150 | 2016, 2017 |
| FORD F-250 SD | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-350 SD | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-650 SD | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-750 SD | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FIESTA | 2016, 2017 |
| FORD FLEX | 2016, 2017 |
| FORD FOCUS | 2016, 2017 |
| FORD FUSION | 2017 |
| FORD MUSTANG | 2016, 2017 |
| FORD TAURUS | 2016, 2017 |
| FORD TRANSIT | 2016, 2017 |
| FORD TRANSIT CONNECT | 2017 |
| LINCOLN CONTINENTAL | 2017 |
| LINCOLN MKC | 2016, 2017 |
| LINCOLN MKS | 2016 |
| LINCOLN MKT | 2016, 2017 |
| LINCOLN MKX | 2016, 2017 |
| LINCOLN MKZ | 2017 |
| LINCOLN NAVIGATOR | 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V012000 | 2026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
|---|---|
| 26V011000 | 2026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 25V685000 | 2025-10-10. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 20V098000 | 2020-02-21. ENGINE; EQUIPMENT:ELECTRICAL |
| 19V429000 | 2019-06-07. EQUIPMENT |
| 19V401000 | 2019-05-29. EQUIPMENT |
| 19V278000 | 2019-04-08. ENGINE; EQUIPMENT:ELECTRICAL |
| 19V271000 | 2019-04-03. EQUIPMENT ADAPTIVE/MOBILITY |
| 19V183000 | 2019-03-06. EQUIPMENT ADAPTIVE/MOBILITY |
| 2017276 | 2017-05-23. Accessories |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
|---|---|
| 22M03 S1 | 2024-05-02. Service bulletin. Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy |
| TSB 23-2433 | 2024-01-05. Service bulletin. Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Service Procedure to clean the mating surface. |
| SSM 51962 | 2023-11-03. Service bulletin. Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning to not apply the brake pedal or master cylinder damage may occur. |
| SSM 51947 | 2023-10-06. Service bulletin. Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data. |
| SSM 51937 | 2023-10-05. Service bulletin. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization. |
| SAN-Vol1 I1 | 2023-08-16. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. |
| SSM 51829 | 2023-08-14. Service bulletin. Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS. |
| SB23-01 | 2023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471 |
| SB 23-01 | 2023-08-02. Service bulletin. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023. |