Service bulletins for the 2023 Ford Mustang Mach-E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
184 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM 53040 | 2024-10-16. Service bulletin. UNKNOWN OR OTHER. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
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| SSM 53020 | 2024-10-08. Service bulletin. UNKNOWN OR OTHER. An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024 |
| SSM 53018 | 2024-10-08. Service bulletin. UNKNOWN OR OTHER. Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. |
| OTA SU 10.1.1 Mach E | 2024-10-05. Over-the-air update. UNKNOWN OR OTHER. "Quality Improvements include: '- Improved connectivity. - Reduces TCU based Key Off Load battery drain. - Map orientation improvement - Removes false""IP Configuration Failure"" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services" |
| OTA SU10.1.0 23-24 MachE | 2024-10-04. Over-the-air update. UNKNOWN OR OTHER. "Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. (EV only) - Enables Public Charging App function above 5 MPH. - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due to SYNC. " |
| 24B35 | 2024-10-03. Service bulletin. UNKNOWN OR OTHER. In some of the affected vehicles, if an attempt is made to repair a flat tire using the sealant system included in the vehicle’s tire sealant and inflator kit, the system will not provide sealant or air to inflate and seal the tire. The air-only function will operate as expected. |
| SSM 52925 | 2024-09-24. Service bulletin. UNKNOWN OR OTHER. Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position. |
| 24-OTA 24.2.4.10.2 Mach E | 2024-09-05. Over-the-air update. UNKNOWN OR OTHER. Quality Improvements include: - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. |
| 24OTA SU 24.2.5.6.2 MachE | 2024-09-05. Over-the-air update. UNKNOWN OR OTHER. Quality Improvements include: - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Reduction in Key off load battery drain due to Bluetooth Low Energy Module (BLEM) software - Addresses potential lock out condition post OTA update. |
| 24OTA SU24.2.4.10 Mach-E | 2024-09-05. Over-the-air update. UNKNOWN OR OTHER. Quality Improvements include: - 23 MY Robustness action to improve Phone as a Key Feature Key functionality post Enhanced Central Gateway (ECG) reset. - 23 MY Minor quality fixes in Enhanced Central Gateway (ECG) Software, not affecting vehicle operation. - Addresses potential unintended lock out of vehicle after OTA update. |
| 24B42 | 2024-09-05. Service bulletin. UNKNOWN OR OTHER. Certain 2021 - 2023 Model Year Mustang Mach-E Vehicles Powertrain Control Module – Coordinated Software Update In some of the affected vehicles, the vehicle may disengage the one pedal drive mode at speeds below 15 MPH accompanied by a one pedal drive fault pop-up message displayed in the instrument panel cluster. |
| TSB 24-2251 | 2024-09-02. Service bulletin. LANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS). |
| 24P16 | 2024-08-07. Service bulletin. UNKNOWN OR OTHER. Certain 2023 Model Year Mustang Mach-E Vehicles 12 Volt (12V) Battery Test and Remote Climate Control Module (RCCM) Reset On the affected vehicles, the Remote Climate Control Module (RCCM) may stay awake after the vehicle is turned off, creating a Key Off Load (KOL). This may cause DTC B1616-04 to set, and a message “Electrical System Drain Service Required” to appear on the Instrument Panel Cluster (IPC) and may also lead to a discharge of the 12V battery if the vehicle is parked for approximately 10-15 days |
| SSM 52757 | 2024-08-06. Service bulletin. UNKNOWN OR OTHER. Some 2023 Mustang Mach-E/e-Transit vehicles built on or before 09-Dec-2023 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59, and/or P0B5E stored in the battery energy control module (BECM). Vehicle may also exhibit a no start condition, inability to charge the battery and/or a "Stop Safely Now" message displayed in the instrument panel cluster (IPC). This may be due to an intermittent condition in the BECM flexible printed circuit cable. |
| TSB 24-2230 | 2024-07-29. Service bulletin. VISIBILITY/WIPER. This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam. |
| OTA IPMA-24.204.8.27Mach | 2024-07-04. Over-the-air update. UNKNOWN OR OTHER. Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" message. |
| OTA 24-PU0302-BAT-DR Mach | 2024-07-04. Over-the-air update. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Quality improvements include: - Update to resolve potential KOL/battery drain. |
| OTAECG-24.2.4.9 Mach E | 2024-07-04. Over-the-air update. UNKNOWN OR OTHER. Quality Improvments include: - Phone as a Key resolution, not affecting customer vehicles. |
| TSB 24-2187 | 2024-06-13. Service bulletin. POWER TRAIN. Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC). The customer may also notice that the 1 Pedal Drive feature has been deactivated. A diagnostic trouble code (DTC) P0C2F:92 may also be stored in the secondary on-board diagnostic module-C (SOBDMC). This concern may also be present when one pedal drive mode is enabled. This may be due to the SOBDMC. To correct the condition, follow the Service Procedure to reprogram the powertrain modules using the latest level of the Ford Diagnosis and Repair System (FDRS). |
| 24N05 | 2024-06-06. Service bulletin. STRUCTURE:BODY. Certain 2021-2023 Model Year Mach-E Vehicles - Paint Sealant Issues - Door Hems Inspection - Repair |
| SSM 52574 | 2024-06-06. Service bulletin. UNKNOWN OR OTHER. Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information. |
| TSB 24-2141 | 2024-06-03. Service bulletin. UNKNOWN OR OTHER. This article supersedes TSB 24-2094 to update the production fix date and causal part. Some 2023 Mustang Mach-E vehicles built on 26-Jun-2023 and through 21-Nov-2023 may exhibit an exterior blue charge status indicator segments flashing and high voltage battery continues to charge after preset charge target percentage has been met while using level 1 or level 2 charger. This may be due to the software in the secondary on-board diagnostic control module C (SOBDMC). To correct the condition, follow the Service Procedure to reprogram the SOBDMC. |
| SSM 52504 | 2024-05-17. Service bulletin. UNKNOWN OR OTHER. Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| OTAPU0301-BLM-PE | 2024-05-06. Service bulletin. ELECTRICAL SYSTEM. Quality Improvements include: - Allows the user to open any vehicle door if the phone is within 6m of the vehicle. - Improves the success rate for the Passive Entry feature. - Allows persons to enter the vehicle independent of which side the phone is located. |
| OTAPU0227VIRBSME | 2024-05-06. Service bulletin. ELECTRICAL SYSTEM. Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing. Improves OTA deployment reduce FTDI risk. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.