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Service bulletins for the 2023 Ford Mustang Mach-E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

184 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Backup camera are shown. Show all

Bulletins, newest first
TSB 26-21992026-05-05. Service bulletin. BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM; UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS. This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
TSB 24-20872024-04-04. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Some 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
SSM 523502024-04-04. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in mid-late March 2024. The software will update automatically if vehicle connectivity is enabled on the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2024. Monitor OASIS for additional information.
OTAPU0121FTDI-FX2024-03-07. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Software Update FPU 24-PU0121-FTDI-FX for 2023-2024 MY Mach E vehicles is now available. Quality Improvements include - FordPass will remember last known profile. - Allow customers to exit during OTA update. - Improves BCM response to de-inhibit request when OTA is complete. - Allows vehicle to return to sleep after detecting CAN traffic, for reduced battery drain. - Perimeter alarm duty cycle for horn and light aligned with non -US market requirements. (ECE-116)
OTAPU0105-CMR-FX2024-03-07. Service bulletin. BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Software Update FPU 24-PU0105-CMR-FX for 2022-2023 MY Mach E vehicles is now available. Quality Improvements include - Adds robustness to the Driver State Monitoring system and increases availability of BlueCruise - 22MY Reduces false eyes-off warnings
TSB 24-20272024-03-07. Service bulletin. BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. This article supersedes TSB 23-2399 to update the vehicle lines affected. 2021-2023 Mustang Mach-E and 2023 e-Transit vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). This may be due to the software in the SOBDM. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM).
SSM 522142024-02-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in March 2024. The software will update automatically if vehicle connectivity is enabled on the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2024. Monitor OASIS for additional information.
TSB 24-20122024-02-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Some 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and Drive Mode Not Available message displays in the center display screen with or without diagnostic trouble code (DTC) U0253 stored in the anti-lock brake system module (ABS). This may be due to the software in the SYNC module (APIM). The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
OTA 23PU1024MCP2024-01-04. Service bulletin. UNKNOWN OR OTHER; BACK OVER PREVENTION:SOFTWARE. Software Update 23-PU1024-MCP-FX for 2023 MY Mach E vehicles is now available. Quality improvements include: - Improvements to State of Charge accuracy during AC charging - Robustness actions for DC Fast Charge, charging,and diagnostics - Improvements to On Demand Preconditioning. - The customer is instructed to exit the vehicle when a battery hazard is detected. - PWM buzz noise elimination - Improves HV Battery Charging experience. - Corrects configuration for VINs built with incorrect ABS cal.
SSM 521342023-12-19. Service bulletin. BACK OVER PREVENTION. Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
OTA SU4 P3 MACHE2023-08-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 4 P3 for 2023 MACH E vehicles is now available. Quality improvements include: New thermal detection algorithm added for increased component protection. Software compensation and cell calibrations for the low range current sensor chip shortage. Charge Settings Not Storing Consistently Over Key cycle. DTE algorithm improvement to reset learned efficiency after charge event. For vehicles that didn't receive Recall 22S41 & 22S29, will receive in this update.
OTA SU5 P1 MACHE2023-08-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 5 P1 for 2021- 2023 MACH E vehicles is now available. Quality improvements include: On Demand Preconditioning (EV Charge Programming Enhancement). BlueCruise removal of map expiration.
PU0110RADPSMACHE2023-08-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Priority Update 23-PU0110-RAD-PS for 2021 - 2023 Mach E vehicles is now available. Quality Improvements include: Keep Customer Programmed Station Presets during OTA updates. Enable the AM radio configuration on ACM and SYNC.
SSM 517762023-07-12. Service bulletin. EQUIPMENT; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist.
23PU0105DCCHG2ME2023-06-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Priority Update 23-PU0105-DC-CHG2 for 2023 Mach E vehicles is now available: Quality Improvements include: -Improvements to the DC Fast Charging experience.
23PU0415BLMFXVIS2023-06-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Priority Update 23-PU0415-BLM-FX-VIS for 2021 - 2023 Mach E vehicles is now available Quality Improvements include: -Phone as a Key Passive Entry improvement
23OTASU4P2MACHE2023-06-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 4 P2 for 2021- 2023 Model Year Mach E vehicles is now available. Quality improvements include: Remove Reverse Brake Assist unavailable warning Remove Beltminder Tollbooth Mode Remove incorrect frunk service now pop- up. Improves hood ajar warnings/ chimes. New thermal parameters added for increased powertrain component protection. Ford Pass Charge settings - will not revert back to previous settings.
TSB 23-21552023-05-31. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA) that will not clear and not be stored in the vehicle's history. DTCs C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.
SSM 516182023-05-24. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. Confirm if the Charge Port Light toggle button is not present in the center display screen by selecting Vehicle Icon> Controls> Access> Charge Port Light toggle button, as this button has been removed after OTA update. Replacing the charge port and/or the battery charger control module (BCCM) is not recommended. This condition does not affect charge behavior and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in September 2023. Monitor OASIS for additional information.
23OTASU4P1MACHE2023-05-05. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 4 P1: For 2021- 2023 Model Year Mach E vehicles is now available. Quality improvements include: - Improved heater performance and interior humidity compensation. - Enhanced Power Steering Control Module communication. (Removes erroneous popup message) - Improvements to Lane Keeping Feature - Improvements in Cyber Security for Driver Assist Tech.
SSM 515712023-05-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles may experience loss of phone as a key after an over the air (OTA) update. There may also be diagnostic trouble code (DTC) U0214 stored various modules for loss of communication with the remote function actuator (RFA) module. This may be due to software in the RFA module causing it be locked/stuck in programming mode. To restore phone as a key functionality for the customer and RFA communication, remove RFA fuse (F18/19) located in the body control module (BCM) for one minute and plug it back in. Reprogram the RFA module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G617 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 515682023-05-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles built on or before 16-Feb-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.