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Service bulletins for the 2023 Ford Mustang Mach-E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

184 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SSM 518662023-09-02. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Mustang Mach-E vehicles may exhibit an exterior charge status indicator blinking red with diagnostic trouble code (DTC) P0E5F stored in the secondary on-board diagnostic control module A (SOBDM) and the high voltage battery cannot be charged using a 48-amp AC level 2 charger. The vehicle may also exhibit in the next key cycle a Service Soon message in the instrument panel cluster (IPC) and a FordPass warning message. This may be due to an excessive charge port temperature. The concern may not be present when using a 32-amp or lower AC level 2 charger. To correct this condition, remove and replace the charge port. Refer to Workshop Manual (WSM) Section, 414-03B. For claiming, use causal part 14A303 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-22572023-09-01. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM); ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, P0AA2, P0D10, P0D0F, and/or P0C78 stored in battery energy control module (BECM). It may also have a low/discharged 12V battery and/or display a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the high voltage battery junction box (HVBJB). To correct the condition, follow the Service Procedure to replace the HVBJB and reprogram the BECM.
SAN-Vol1 I12023-08-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
OTA SU4 P3 MACHE2023-08-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 4 P3 for 2023 MACH E vehicles is now available. Quality improvements include: New thermal detection algorithm added for increased component protection. Software compensation and cell calibrations for the low range current sensor chip shortage. Charge Settings Not Storing Consistently Over Key cycle. DTE algorithm improvement to reset learned efficiency after charge event. For vehicles that didn't receive Recall 22S41 & 22S29, will receive in this update.
OTA SU5 P1 MACHE2023-08-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 5 P1 for 2021- 2023 MACH E vehicles is now available. Quality improvements include: On Demand Preconditioning (EV Charge Programming Enhancement). BlueCruise removal of map expiration.
PU0110RADPSMACHE2023-08-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Priority Update 23-PU0110-RAD-PS for 2021 - 2023 Mach E vehicles is now available. Quality Improvements include: Keep Customer Programmed Station Presets during OTA updates. Enable the AM radio configuration on ACM and SYNC.
SSM 517832023-07-18. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
SSM 517762023-07-12. Service bulletin. EQUIPMENT; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist.
23P082023-07-07. Service bulletin. ELECTRICAL SYSTEM. Certain 2021-2023 Model Year Mustang Mach-E Door Control Module Update Some of the affected vehicles may exhibit a false alarm activation and/or a warning message in the FordPass application when the doors are locked
23-PU0314-DCMLAT2023-07-06. Service bulletin. STRUCTURE:BODY:DOOR. Priority Update 23-PU0314-DCM-LAT for 2023 Mach E vehicles is now available. Quality Improvements include: - Robustness action for commanded door release.
SSM 517272023-06-21. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 517052023-06-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. Vehicle may also exhibit reduced powertrain performance and/or a Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or High-Voltage Battery Warning message in the FordPass application. This may be due to the BECM software. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics. Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. Vehicle may also exhibit reduced powertrain performance and/or a Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or High-Voltage Battery Warning message in the FordPass application. This may be due to the BECM software. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics
SSM 516742023-06-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE. Some 2023 Mustang Mach-E vehicles built on 2-Mar-2023 and through 16-Mar-2023 may exhibit one or more of the following symptoms: My Trip display in center display screen does not reset to 0 after key cycle, assisted lane change graphics displayed incorrectly, MyKey creation fails on first attempt, hands on icon displayed during hands-free assisted lane change maneuver, excessive 12 volt battery drain. This may be due to the software calibration in the instrument panel cluster (IPC). To correct this condition, update the IPC software using the Ford Diagnostic and Repair Software (FDRS). For claiming, use part number 10849 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
23PU0105DCCHG2ME2023-06-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Priority Update 23-PU0105-DC-CHG2 for 2023 Mach E vehicles is now available: Quality Improvements include: -Improvements to the DC Fast Charging experience.
23PU0415BLMFXVIS2023-06-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Priority Update 23-PU0415-BLM-FX-VIS for 2021 - 2023 Mach E vehicles is now available Quality Improvements include: -Phone as a Key Passive Entry improvement
23OTASU4P2MACHE2023-06-06. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 4 P2 for 2021- 2023 Model Year Mach E vehicles is now available. Quality improvements include: Remove Reverse Brake Assist unavailable warning Remove Beltminder Tollbooth Mode Remove incorrect frunk service now pop- up. Improves hood ajar warnings/ chimes. New thermal parameters added for increased powertrain component protection. Ford Pass Charge settings - will not revert back to previous settings.
TSB 23-21552023-05-31. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA) that will not clear and not be stored in the vehicle's history. DTCs C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.
SSM 516182023-05-24. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. Confirm if the Charge Port Light toggle button is not present in the center display screen by selecting Vehicle Icon> Controls> Access> Charge Port Light toggle button, as this button has been removed after OTA update. Replacing the charge port and/or the battery charger control module (BCCM) is not recommended. This condition does not affect charge behavior and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in September 2023. Monitor OASIS for additional information.
TSB 23-21372023-05-24. Service bulletin. EQUIPMENT; LANE DEPARTURE: LANE KEEP: STEERING ASSIST. Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or Diagnostic Trouble Code (DTC) U3000:49 stored in the Image Processing Module A (IPMA) that will not clear and not be stored in the vehicle's history. DTC C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.
SSM 516102023-05-24. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2021-2023 Mustang Mach-E vehicles may experience minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or other outside influences. Workshop Manual (WSM), Section 414-03A has been updated to include new topics for inspection, repair and replacement of the HVB tray. These new topics should be used to help determine severity of damage and an appropriate repair direction for the HVB tray. If inspection per the WSM determines that the HVB tray requires replacement, the HVB battery trays for standard and extended range have been released for service as a lower cost repair option. Standard range HVB tray - LJ9Z-10732-E. Extended range HVB tray - LJ9Z-10732-D. When an HVB tray is replaced, a new high voltage battery serial number label must be obtained as directed in the WSM and installed in the location indicated.
SSM 515892023-05-16. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who's Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.
23OTASU4P1MACHE2023-05-05. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Software Update 4 P1: For 2021- 2023 Model Year Mach E vehicles is now available. Quality improvements include: - Improved heater performance and interior humidity compensation. - Enhanced Power Steering Control Module communication. (Removes erroneous popup message) - Improvements to Lane Keeping Feature - Improvements in Cyber Security for Driver Assist Tech.
SSM 515362023-05-04. Service bulletin. STRUCTURE. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 515712023-05-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles may experience loss of phone as a key after an over the air (OTA) update. There may also be diagnostic trouble code (DTC) U0214 stored various modules for loss of communication with the remote function actuator (RFA) module. This may be due to software in the RFA module causing it be locked/stuck in programming mode. To restore phone as a key functionality for the customer and RFA communication, remove RFA fuse (F18/19) located in the body control module (BCM) for one minute and plug it back in. Reprogram the RFA module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G617 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 515682023-05-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles built on or before 16-Feb-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.