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Service bulletins for the 2016 Ford Focus

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

216 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SSM 464862017-05-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 464772017-05-24. Service bulletin. SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. 2016-2017 FOCUS RS MODELS ARE SHIPPED WITH FRONT COIL SPRING SPACERS THAT KEEP THE SUSPENSION FROM BOTTOMING OUT AND TO PROVIDE RAMP CLEARANCE DURING SHIPPING. THE VEHICLE IS SHIPPED WITH A STICKER ON THE WINDSHIELD AND SECTION 2 IN THE PDI SERVICE RECORD DIRECTS THE TECHNICIAN TO REMOVE THE BLOCKS PRIOR TO CUSTOMER DELIVERY. FAILURE TO REMOVE THE SPACERS WILL RESULT IN A ROUGHER THAN NORMAL RIDE AND WILL MAKE NOISE WHILE DRIVING. PLEASE SHARE THIS SSM WITH YOUR SALES AND PDI DEPARTMENTS.
SSM 464382017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL) ON WITH DIAGNOSTIC TROUBLE CODES(DTC) P1013, P1015 AND/OR P1016 STORED IN POWERTRAIN CONTROL MODULE(PCM). CHECK TURBOCHARGER WASTEGATE CONTROL HOSES FOR WATER/ICE RESTRICTIONS OR PINCHING AT ZIP-TIE ON ENGINE CAM COVER RETAINER(2.7L AND 3.0L ONLY). IF RESTRICTION IS FOUND ON CAM COVER RETAINER, CUT ZIP TIE AND CLEAR DTCS. IF WATER/ICE RESTRICTION IS FOUND, DRAIN HOSES, REASSEMBLE AND CLEAR DTCS. IF DTCS RETURN, REFER TO WORKSHOP MANUAL (WSM) OR POWERTRAIN CONTROL EMISSIONS DIAGNOSIS (PCED) MANUAL FOR NORMAL DIAGNOSTICS. ENGINEERING IS INVESTIGATING THE CONCERN, MONITOR OASIS FOR FURTHER UPDATES.
SSM 464212017-05-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). 2013-2017 FOCUS S MODEL VEHICLES DO NOT HAVE AN OUTSIDE AMBIENT TEMPERATURE DISPLAYED IN THE IPC AND THIS FEATURE CANNOT BE ADDED. THE SENSOR IS IN THE RIGHT HAND OUTSIDE MIRROR AND IS USED BY THE POWERTRAIN CONTROL MODULE (PCM) FOR CALCULATIONS.
16B432017-03-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). CERTAIN 2016-2017 MODEL YEAR FOCUS RS VEHICLES - POWERTRAIN CONTROL MODULE REPROGRAMMING
SSM 462112017-03-20. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOME 2016-2017 FOCUS RS VEHICLES WITH SYNC 3 MAY EXPERIENCE A CONDITION IN WHICH A SOUND MODE SELECTION IS DISPLAYED IN THE FRONT DISPLAY INTERFACE MODULE (FDIM) SOUND SETTINGS SCREEN. FOCUS RS AUDIO SYSTEMS ARE NOT EQUIPPED WITH SOUND MODE SURROUND SOUND. ENGINEERING IS AWARE OF THIS CONCERN AND NO REPAIRS SHOULD BE PERFORMED AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 462102017-03-20. Service bulletin. STEERING. SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
SSM 462072017-03-20. Service bulletin. STRUCTURE:BODY:DOOR. SOME 2013-2017 FOCUS 4-DOOR SEDANS HAVE A SINGLE DAMPENER ON THE LEFT HAND SIDE, ADJACENT TO THE LIFTING COIL SPRING, TO SLOW THE OPERATION OF THE LUGGAGE COMPARTMENT DECK LID WHEN OPENING AND CLOSING. THE LUGGAGE COMPARTMENT DECK LID IS HELD OPEN ONLY BY THE COIL SPRINGS CONNECTED TO THE HINGES. THE DAMPENER IS NOT CHARGED WITH GAS TO SUPPORT THE LUGGAGE COMPARTMENT LID LIKE THE 5 DOOR HATCHBACK LIFT CYLINDERS. REFER TO THE UPDATED WORKSHOP MANUAL SECTION 501-03 FOR ADDITIONAL INFORMATION. IT IS NORMAL FOR THE DAMPENER TO COMPRESS EASILY WHEN REMOVED FROM THE VEHICLE, UNLIKE THE HATCHBACK LIFT SUPPORT CYLINDERS.
SSM 461972017-03-20. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT. SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK) THE EXPOSED EDGE AT THE REAR LIFT GATE AREA MAY BE DUE THE HEM LIP OUT OF POSITION (BENT) PULLING THE WEATHER STRIP OUT OF POSITION, EXPOSING THE EDGE. THE HEM LIP CAN EASILY BE REPOSITIONED AND WILL KEEP THE HEADLINER EDGE COVERED BY THE WEATHER-STRIP, WITHOUT HEADLINER REPLACEMENT.
SSM 461962017-03-20. Service bulletin. EQUIPMENT. 2016-2017 FOCUS VEHICLES BUILT ON OR AFTER 10/NOV/2016 WILL NO LONGER HAVE A FLEX-FUEL BADGE. PLEASE DO NOT SUBMIT FOR A MIS-BUILT UNIT, AND/OR ADD THE BADGE TO THE TAILGATE AND/OR LIFT GATE. SERVICE MANAGEMENT TEAM PLEASE SHARE WITH THE SALES TEAM THE DELETION OF THE BADGE WAS INTENTIONAL.
SSM 461922017-03-20. Service bulletin. ENGINE. 2016-2017 FOCUS VEHICLES WITH 2.0L GASOLINE DIRECT INJECTION(GDI) ENGINES BUILT ON OR AFTER 04/07/2016 WILL NO LONGER HAVE A HIGH PRESSURE FUEL PUMP COVER. PLEASE DO NOT SUBMIT FOR A MISS-BUILT UNIT, AND/OR ADD THE COVER BACK ON THE ENGINE. SERVICE MANAGEMENT TEAM PLEASE SHARE WITH THE SALES TEAM THE DELETION OF THE COVER WAS INTENTIONAL.
SSM 461762017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE PEDAL AND KEEP IT OFF. 3. TURN THE VEHICLE OFF (PUSH BUTTON START/STOP. 4.EXIT VEHICLE AND LOCK THE DOORS TO ACTIVATE THE ALARM. NOTE: IF THE BRAKE IS TOUCHED AFTER TURNING THE KEY OFF THEN JUST TURN THE CAR ON AGAIN AND START THIS PROCEDURE AGAIN.
14M02-S32017-03-20. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2016 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE
SSM 463712017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 463682017-03-20. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016 C-MAX ENERGI/FOCUS ELECTRIC AND 2016-2017 FUSION ENERGI VEHICLES BUILT ON OR BEFORE 10-JUL-2016, MAY EXHIBIT A 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEMATICS CONTROL UNIT (TCU) TO THE LATEST LEVEL USING IDS RELEASE 104.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 463582017-03-17. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). 2011-2017 FIESTA AND 2012-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z-14S411-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS CONNECTOR NEEDS SERVICING.
SSM 463552017-03-17. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR. MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A MECHANICALLY BINDING SHIFT SOLENOID B (SSB). VERIFY HARSH REVERSE AND 3RD AND 5TH GEAR SHIFT EVENTS ARE PRESENT. USING IDS, IDENTIFY THE BAND NUMBER OF SSB FOR USE WHEN ORDERING PARTS. REMOVE THE MAIN CONTROL. DISASSEMBLE AND THOROUGHLY CLEAN THE VALVE BODY AND SOLENOID BODY TO REMOVE ANY CONTAMINANTS. REPLACE SSB, REFER TO WORKSHOP MANUAL (WSM) SECTION 307-01. USING IDS, CLEAR TRANSMISSION ADAPTIVE TABLES. FOR CLAIMING, USE CAUSAL PART 7G383 AND APPLICABLE LABOR OPERATIONS IN SECTION 7 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
TSB 17-00162017-03-17. Service bulletin. ENGINE. SOME 2016-2017 FOCUS RS VEHICLES EQUIPPED WITH A 2.3L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 10-DEC-2016 MAY EXHIBIT AN ILLUMINATED MIL WITH DTCS P0456, P1450 AND/OR P144A. THIS MAY BE DUE TO AN INTERMITTENT STICKING EVAPORATIVE EMISSION CANISTER PURGE VALVE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 463472017-03-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016 FOCUS BATTERY ELECTRIC VEHICLE (BEV) AND C-MAX ENERGI PLUG-IN HYBRID VEHICLES (PHEV) EQUIPPED WITH SYNC3 MAY BE UNABLE TO CHANGE THE SETTINGS FOR THE CHARGE PORT LIGHT RING UNDER VEHICLE SETTINGS FUNCTION. THIS MAY BE DUE TO THE GATEWAY MODULE (GWM) CONFIGURATION, DEFAULTING TO ALWAYS ON. REPROGRAM THE GWM TO THE LATEST LEVEL USING IDS RELEASE 103.05A OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 463402017-03-15. Service bulletin. EQUIPMENT. SOME 2016-2017 FOCUS RS CUSTOMERS MAY ASK TO HAVE THE GLOBAL WINDOW OPEN OPTION PROGRAMMED TO FUNCTION ON THEIR VEHICLE. NORTH AMERICAN VEHICLES DO NOT SUPPORT THIS FEATURE AND IT CANNOT BE ADDED.
SSM 463392017-03-15. Service bulletin. EQUIPMENT. SOME 2015-2017 FOCUS VEHICLES EQUIPPED WITH REMOTE START (FACTORY OR DEALER INSTALLED) MAY EXHIBIT A CLIMATE CONTROL SYSTEM THAT DOES NOT RESPOND CORRECTLY TO A REMOTE START EVENT. THIS MAY BE DUE TO THE BODY CONTROL MODULE (BCM) CONFIGURATIONS/SETTINGS. THIS MAY AFFECT HEATED SEATS, HEATED STEERING WHEEL, HEATED BACKGLASS, AND/OR FRONT DEFROSTER. VERIFY THE BCM IS AT THE LATEST LEVEL. THE ISSUE IS CURRENTLY UNDER ENGINEERING INVESTIGATION, DO NOT ATTEMPT ANY ADDITIONAL REPAIRS AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES.
SSM 463372017-03-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). SOME 2016-2017 FOCUS RS VEHICLES MAY EXHIBIT A MESSAGE DISPLAYED IN THE INSTRUMENT PANEL CLUSTER (IPC) THAT STATES DRIVE MODE SELECTION NOT POSSIBLE. DIAGNOSTIC TROUBLE CODE (DTC) P26FE MAY ALSO BE PRESENT IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. DTC P26FE IS SET WHEN THE PCM IS UNABLE TO COMMAND THE TAILPIPE ACTUATOR TO MOVE. THIS CONCERN MAY BE CAUSED BY LOW TEMPERATURES (BELOW FREEZING) WHEN STARTING THE ENGINE. AFTER ABOUT 180 SECONDS, AND A KEY CYCLE, THE SYSTEM WORKS AS DESIGNED. THE ISSUE IS CURRENTLY UNDER ENGINEERING INVESTIGATION, DO NOT ATTEMPT ANY REPAIRS AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES. FOR ADDITIONAL TAILPIPE ACTUATOR INFORMATION REFER TO WORKSHOP MANUAL (WSM), SECTION 309-00.
SSM 463322017-03-15. Service bulletin. EQUIPMENT. REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
SSM 463232017-03-15. Service bulletin. ELECTRICAL SYSTEM. SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES BUILT ON OR AFTER 11-MAY-2016 MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. REPROGRAM THE BODY CONTROL MODULE (BCM) TO THE LATEST LEVEL USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 103.03 OR HIGHER. TO CORRECT THE CONCERN MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. USE THE APPLICABLE LABOR OPERATION IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS MANUAL AND CAUSAL PART 14A068 WHEN CLAIMING REPAIR. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM
SSM 463222017-03-15. Service bulletin. SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR. SOME 2015-2016 FOCUS VEHICLES IF EQUIPPED WITH REMOTE START AND BUILT ON OR BEFORE 17-OCT-2016 MAY EXHIBIT VEHICLE STALL WITH A MALFUNCTION INDICATOR LAMP (MIL) AND DIAGNOSTIC TROUBLE CODE (DTC)P1594. THIS MAY BE DUE TO WHEEL SPEED SENSOR REPORTING MOVEMENT OF THE VEHICLE WHILE STOPPED. TO CORRECT THIS CONDITION, UPDATE THE BODY CONTROL MODULE (BCM) TO THE LATEST CALIBRATION LEVEL USING INTEGRATED DIAGNOSTIC SOFTWARE (IDS) VERSION 103.03 OR HIGHER. REFER TO WORKSHOP MANUAL (WSM) SECTION 419 TO PERFORM THE BCM UPDATING PROCEDURE. MAKE SURE THE IDS IS CONNECTED TO THE INTERNET WHEN ENTERING MODULE REPROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.