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Service bulletins for the 2015 Ford Explorer

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

132 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SSM 473482018-07-23. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE. Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has been released to address this condition. For claiming, use causal part 6038 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.
17G01-S12018-06-11. Service bulletin. SUSPENSION; SUSPENSION:REAR. Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Rear Suspension Toe Link Replacement
SSM 470092018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
17G01-S12018-05-29. Service bulletin. SUSPENSION. Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Rear Suspension Toe Link Replacement
SSM 470092018-05-29. Service bulletin. EQUIPMENT:ELECTRICAL. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 472302018-05-21. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
SSM 472012018-05-21. Service bulletin. EQUIPMENT. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 471952018-05-21. Service bulletin. TIRES:TREAD/BELT. Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. For customer satisfaction, Hankook is offering pro-rated tire replacement for vehicles with less than 36,000 Miles. This program is managed by Hankook Tire America Corp. and not claimed under Ford new vehicle limited warranty. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2, contact Hankook Technical Service for possible pro-rated tire replacement. Refer to FMCDealer.com Tire Page for details and Hankook contact information.
SSM 470802018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
17B25-S42018-01-29. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
17N042018-01-29. Service bulletin. EQUIPMENT; STRUCTURE. Certain 2014-2015 Explorer and 2014-2016 Police Interceptor Utility Vehicles - Front Door Trim Panel Repair
SSM 469052018-01-29. Service bulletin. TIRES; WHEELS. Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical Service for possible pro-rated tire replacement. This may not be the result of improper alignment. For Hankook contact information refer to the Tire Warranty information located on FMCDealer.com.
SSM 469002018-01-29. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
17-22222018-01-29. Service bulletin. EQUIPMENT; STRUCTURE. Some 2013-2016 Explorer/Police Interceptor Utility vehicles may exhibit delamination of the top edge of the front door trim panels. Follow the Service Procedure steps to correct the condition.
17N03-S12017-12-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concerns
17B25-S32017-12-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
17N03-AW2017-12-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Certain 2011-2017 Model Year Explorer Retail Vehicles - Carbon Monoxide Complaints
17M062017-12-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Certain 2014 Model Year Police Interceptor Sedan and 2014-2016 Model Year Police Interceptor Utility Vehicles - Canister Purge Valve Leaks
17B25-S12017-10-21. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
17B252017-10-21. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
TSB17-21242017-08-25. Service bulletin. ENGINE. Some 2015-2017 Explorer and 2015-2016 F-150 vehicles, equipped with 3.5L Gasoline Turbocharged Direct Injection (GTDI) engines may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P2195, P2197, P2626, and/or P2629 stored in powertrain control module (PCM) memory. Follow the Service Procedure Steps to correct the condition.
SSM 461022017-08-01. Service bulletin. SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
SSM 460852017-08-01. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
SSM 460692017-08-01. Service bulletin. POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring out of position and/or damage to the direct clutch hub. The cause of the failure is the Tone Wheel surface putting uneven load on the snap ring. To repair this condition the Tone Wheel (7F283) must be replaced,(also referred to as Direct Clutch Cylinder/Tone wheel) in addition to the Tone Wheel, replace Direct Clutch Hub (7G384), Direct Clutch Return Spring (7F235), Direct Clutch Snap Ring (7C122), TSS Sensor (7M101), Seal Kit (7153) and filter in the kit. Disassemble, clean the transmission and main control to remove metal particles. Refer to WSM, Section 307-01. Use causal part 7F283 and applicable Labor ops from SLTS section 7.
SSM 465222017-08-01. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.