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Service bulletins for the 2017 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

249 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
TSB 18-22472018-09-24. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Some 2017 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1 Feb 2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
TSB 18-22462018-09-24. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2017-2018 Escape vehicles with a 1.5L Ecoboost engine and built on 2-Feb-2017 and through 3-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P04DB and/or P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
SSM 474302018-09-10. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; TRAILER HITCHES; ELECTRICAL SYSTEM. If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing the existing hands-free liftgate actuation upper sensor (14F680), lower sensor (14F680), stone deflector (17779), hands-free liftgate actuation module (14B291), plastic fasteners (N807951S) and screws (W506964) that are required for the factory installed trailer hitch receiver with hands-free liftgate option. Replacement of these parts to restore hands-free liftgate function is not warrantable. Regardless of trailer hitch configuration, the hands-free liftgate system cannot be added to a vehicle that was originally built without the hands-free liftgate option.
SSM 474242018-09-10. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be due to the calibration in the audio control module (ACM). To correct the concern, reprogram the ACM to the latest calibration using the appropriate Ford scan tool release 110.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 473972018-09-10. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM using the appropriate Ford scan tool or equivalent release 110.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
tsb18-22102018-09-10. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 1Jun2018 may exhibit an illuminated MIL with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
tsb18-21932018-09-10. Service bulletin. ELECTRICAL SYSTEM; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). This article supersedes TSB 16-0107 to update the Service Procedure. Some 2017 Escape vehicles equipped with an auto start/stop system and built on or before 18-May-2016 may exhibit DTC P1935 stored in the powertrain control module (PCM) on vehicles equipped with a 1.5L/2.0L engine and/or DTC P061E stored in the PCM on vehicles equipped with a 2.0L engine. Follow the Service Procedure steps to correct the condition.
tsb18-21782018-09-10. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2017-2018 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 01-Jun-2018 may exhibit an illuminated MIL (wrench) lamp with diagnostic trouble code (DTC) P061E stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
SSM 473802018-07-23. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 473792018-07-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 470412018-06-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 472282018-05-21. Service bulletin. SEATS; ELECTRICAL SYSTEM. Some 2015-2017 Escape vehicles built on or before 5-Apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or BLIS not available warning without a trailer connected. Access connectors C439 (4 pin) and C432 (12 pin) in the trailer tow harness. Inspect for corrosion and/or water contamination. Clean as required and add electrical grease (XG-12). Install and fully seat cover on C439 to prevent future water entry. Reprogram the trailer module (TR) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 105.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 15K868 and applicable labor operations in Section 10 of the SLTS Manual, use causal part 19H332 for reprogram.
SSM 472112018-05-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 471672018-05-21. Service bulletin. ELECTRICAL SYSTEM. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 471552018-05-21. Service bulletin. ELECTRICAL SYSTEM. Some 2017 Escape and Focus vehicles may experience a message during key programing that states "Back End Server Failed". To correct this condition, reprogram the Remote Frequency Actuator (RFA) module to the latest level using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.06 or higher. For claiming, use causal part 19G481 and applicable labor operations in section 10 of the SLTS manual.
TSB18-20992018-05-21. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM. Some 2017 Escape vehicles built on or before 1-Sep-2017 may exhibit a manual liftgate that is difficult to close or a power liftgate that exhibits bounce back and/or will not cinch. Follow the Service Procedure steps to correct this condition.
SSM 470862018-05-14. Service bulletin. ELECTRICAL SYSTEM:WIRING. Some 2017-2018 Escape vehicles equipped with a 1.5L or 2.0L engine and built on or before 24-Jan-2018 may exhibit fuse F34 open, an illuminated MIL with diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain control module (PCM). May also exhibit an all-wheel drive (AWD) fault warning and/or traction control (TC) light on. Inspect the 14290 wiring harness at the battery junction box (BJB) under the air cleaner and/or the brake vacuum pump for wiring harness retainers not installed correctly allowing chafing to occur at multiple points. Repair damaged wiring as required. Refer to the Wiring Diagram for repair information. For claiming, use causal part 14290 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM 470842018-05-14. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:STARTER ASSEMBLY. Some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit an auto stop/start condition where the vehicle does not auto restart after an auto stop event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift the vehicle to park and start the vehicle manually. To correct this condition, reprogram the Body Control Module(BCM) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the SLTS Manual.
SSM 469492018-01-29. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 469482018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
SSM 469472018-01-29. Service bulletin. EQUIPMENT; BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 469332018-01-29. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2017-2018 Escape vehicles with electronic manual temperature control (EMTC) and ford original accessory (FOA) or factory invoiced accessory (FIA) scalable remote start systems may exhibit a concern of the air distribution and temperature controls becoming locked after 5 minutes when the vehicle is started with the remote start system. Reprogram the heating ventilation and air conditioning (HVAC) module using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 107.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 19980 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM 469002018-01-29. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
SSM 468752017-12-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. Some 2017 Escape vehicles may exhibit inoperative climate or radio controls with DTCs U2100, U0140 in the FCIM or DTC U0164 in the body control module (BCM). This may be due to loss of communication or incomplete module configuration. Before further diagnosis, complete a battery reset per the Workshop Manual (WSM), Section 414-01. Clear the DTCs and complete a FCIM self-test. If the DTCs are no longer present, no further action is required. For claiming, use causal part 19980 and applicable labor operations in section 11 of the service labor time standards (SLTS) manual.
SSM 468482017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.