Service bulletins for the 2012 Dodge Ram
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
378 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 9002688 | 2018-06-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING. 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~ |
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| 18-009-13 | 2018-06-04. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: MIL Illumination P1004 - Short Runner Valve Control Performance This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P1004 - Short Runner Valve Control Performance |
| 09-001-13 | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. |
| 09-004-16 REV. A | 2018-06-04. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed. |
| 08-031-16 | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL. Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF. |
| 9003740 | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair. |
| 68184926A$ | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~ |
| 68103198A$ | 2018-05-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered? |
| 05091960A$ | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair. |
| 05066241A$ | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding. |
| 18-016-14 | 2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info. |
| 08-027-14 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements. |
| 18-012-14 | 2018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300 - Multiple Cylinder Misfire NOTE: The P0300 improvement only applies to vehicles using a block heater in ambient temperatures greater than -20°F(-29°C). ? P2008 - Short Runner Valve (SRV) Control Circuit ? P1004 - Short Runner Valve Control Performance ? P2016 - Intake Manifold Runner Position Sensor Circuit Low ? P2017 - Intake Manifold Runner Position Sensor Circuit High ? P0456 - Evap System Small Leak Customers may also experience any of the following conditions (applies only to vehicles equipped with a CNG engine): ? Excess gasoline mode operation under normal operating conditions (switching to gasoline mode too often) ? Slight hesitation on initial acceleration when starting in gasoline mode ? Engine speed fluctuation on first gasoline to CNG mode transition under extremely low ambient temps |
| 9002228 | 2018-05-21. Service bulletin. VISIBILITY:GLASS, SIDE/REAR. Part Description: Rear Window Glass Assembly Issue Description: ISSUE 1: [P/N 55277406AA]~ It is not necessary to replace the entire rear power window glass assembly when the rubber channel on top of sliding glass is falling out. Order only the replacement rubber channel (P/N 68080080AA) or the plastic slider (P/N 68166526AA) depending on which part is damaged. |
| 9002350 | 2018-05-21. Service bulletin. TRAILER HITCHES; ELECTRICAL SYSTEM. Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles. |
| 18-022-13 | 2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info. |
| 08-021-13 | 2018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF |
| 08-065-12 | 2018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software. Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results. |
| 25-004-12 | 2018-05-14. Service bulletin. ELECTRICAL SYSTEM. Malfunction Indicator Lamp Illumination Due To Oxygen Sensor This bulletin involves replacement of the Oxygen Sensor Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. ? P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note) ? P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note) ? P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note) ? P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) ? P0030 O2 Sensor 1/1 Heater Circuit ? P0031 O2 Sensor 1/1 Heater Circuit Low ? P0032 O2 Sensor 1/1 Heater Circuit High ? P0036 O2 Sensor 1/2 Heater Circuit Malfunction ? P0037 O2 Sensor Heater Circuit Low 1/2 ? P0038 O2 Sensor Heater Circuit High 1/2 ? P0053 O2 Sensor Heater 1/1 Resistance ? P0054 O2 Sensor Heater 1/2 Resistance ? P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 ? P0131 1/1 02 Sensor Shorted To Ground ? P0132 1/1 02 Sensor Shorted To Voltage ? P0135 O2 Sensor 1/1 Heater Performance ? P0137 1/2 02 Sensor Shorted To Ground ? P0138 1/2 02 Sensor Shorted To Voltage ? P0141 O2 Sensor 1/2 Heater Performance ? P113C O2 Sensor Power Supply Circuit Performance ? P2195 O2 Sensor 1/1 Out Of Range High ? P2196 O2 Sensor 1/1 Out Of Range Low ? P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 ? P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 ? P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 ? P22B5 O2 Sensor 1/2 Pump Cell Current Trim Circuit Open ? P2237 O2 Sensor 1/1 Pump Cell Current Circuit Low ? P2243 O2 Sensor 1/1 Reference Voltage Circuit Open ? P2251 O2 Sensor 1/1 Negative Current Control Circuit/Open ? P2270 O2 Sensor 1/2 Out Of R |
| 08-057-12 REV. A | 2018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only). |
| 18-012-13 | 2018-05-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM:SOFTWARE. FLASH: Diagnostic and System Enhancements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Cab chassis trucks equipped with a 6.7L Cummins diesel have a number of software improvements available. This latest Service Bulletin (SB) will include:Improvements To Prevent Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: P061A - ETC LEVEL 2 TORQUE PERFORMANCE P229F - AFTERTREATMENT NOx SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 P2453 - DIESEL PARTICULATE FILTER PRESSURE SENSOR A CIRCUIT PERFORMANCE P2609 - INTAKE AIR HEATER SYSTEM PERFORMANCE P1123 - POWER TAKE OFF SYSTEM MONITOR CONTROL ERROR U010E - LOST COMMUNICATION WITH DIESEL EXHAUST FLUID CONTROL UNIT U059F - INVALID DATA RECEIVED FROM NOx SENSOR "B" P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1; for DTC's set at highway speed and/or high load drive cycles Vehicles with DTC P20EE set in conditions other than highway speed and/or high load drive cycles should have normal diagnostics performed Enhanced Diagnostics For: Selective Catalyst Reduction (SCR) efficiency diagnostic improvements.Other Updates: Too frequent regeneration readiness improvement Correct CAC out voltage in WiTech Add ability to read EMP sensor value in WiTech Enable EMP deicing algorithm Display correct crankcase pressure in WiTech Display correct EGR position in WiTech Improve idle shutdown messages - extra message removed Display correct alternator voltage in WiTech Idle shutdown message on EVIC. Turbo protection feature (Not displayed if vehicle is in park or no vehicle speed). Limits RPM at cold ambient to prevent turbo damage. Scan tool display updates. Correct operation of remote PTO. System robustness improvements. |
| 14-005-12 | 2018-05-14. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, OTHER:FUEL FILTER. Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available |
| 08-053-12 | 2018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements. |
| 02-001-12 REV. A | 2018-05-14. Service bulletin. SUSPENSION:FRONT. Incorrect Front Right and/or Left Stabilizer Link This bulletin involves inspecting and if necessary replacing the front right and left stabilizer links. 4X4 front stabilizer links have been installed on 4X2 vehicles. If one of the two links are replaced at a later date, with the correct 4x2 link, the customer may notice a slight lean in the vehicle less than 1 inch (25 mm) to the right or left side. |
| 5LT86XDVA$ | 2018-03-13. Service bulletin. STRUCTURE. Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version). |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.