Service bulletin 08-053-12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10136461
Published by NHTSA	2018-05-14
Manufacturer's number	08-053-12
Manufacturer's date	2012-11-21
NHTSA component	EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
CHRYSLER 200	2011, 2012, 2013
CHRYSLER TOWN AND COUNTRY	2011, 2012, 2013
DODGE AVENGER	2012, 2013
DODGE CALIBER	2011, 2012
DODGE CARAVAN	2011 to 2013
DODGE CHALLENGER	2011, 2012, 2013
DODGE DURANGO	2011, 2012, 2013
DODGE NITRO	2011
DODGE RAM 1500	2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 2500	2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 3500	2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
JEEP COMPASS	2011, 2012
JEEP GRAND CHEROKEE	2011, 2012, 2013
JEEP LIBERTY	2011, 2012
JEEP PATRIOT	2011, 2012
JEEP WRANGLER	2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
13V233000	2013-06-04. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS; AIR BAGS:SIDE/WINDOW

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-088-16	2022-08-15. Service bulletin. Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: · P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance. · P0456 - EVAP System Small Leak (Sales Code ERB). · U0140 - Lost Communication With Body Control Module - (BCM) (VF, LD, LX vehicles only). · P0606 - Internal Control Processor.
21-012-12 REV. B	2022-07-25. Service bulletin. Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Both software updates will fix all symptoms/conditions listed. Refer to Service Bulletin 21-008-12 for details about the software choices. Some customers may notice any of the following: Harsh 1-3 upshift while operating in Economy (ECO) mode. Harsh 2-3 upshift while operating in normal mode.For 2012 model year, the harsh 1-3 upshift in Economy Mode and the harsh 2-3 upshift in Normal Mode was corrected in the revised software enhancements that were released in Service Bulletin 21-008-12 dated March 23, 2012. 1-2 upshift clunk following a throttle back out (2012 - 2013 model year only).In addition to correcting the previous Symptom/Conditions, the following enhancements have been made to improve the shift quality of the 62TE transmission: Shift schedule changes for the 1-2, 3-4, 4-5, and 5-6 upshifts and the 6-4P, 6-5, and 5-4 downshifts. Fifth gear torque converter lock-up/unlock improvements.
08-053-12	2022-07-25. Service bulletin. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
1802416	2022-07-05. Service bulletin. Diagnostic And System Improvements.
21-005-13	2021-03-15. Service bulletin. FLASH: MIL Illumination For P0730 - Incorrect Gear Ratio This bulletin involves updating the Transmission Control Module (TCM) software. Customers may indicate that the MIL is illuminated and/or the transmission went into limp-in. Upon further investigation, Diagnostic Trouble Code (DTC) P0730 - Incorrect Gear Ratio is either active or stored in the PCM?s memory.
18-092-15	2019-05-20. Service bulletin. Flash: Diagnostic And System Improvements This bulletin involves diagnosis and selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software or if necessary replacing the PCM based on the DIAGNOSIS. This new software once reprogrammed in the PCM will prevent the need to replace the PCM when the Diagnostic Trouble Codes (DTCs) listed below occur as a pair. A small number of customers may experience one or more of the symptoms/conditions listed below or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find the following Diagnostic Trouble Code (DTCs): Upon further investigation the Technician may find that any of the following Diagnostic Trouble Codes have been set. If any of the following DTC's have been set perform the Diagnosis. ? U0140 - Lost Communication With Body Control Module. Attempting to clear this DTC will be unsuccessful. ? P0032 - O2 Sensor 1/1 Heater Circuit High. ? P0038 - O2 Sensor 1/2 Heater Circuit High. ? P0052 - O2 Sensor 2/1 Heater Circuit High. ? P0058 - O2 Sensor 2/2 Heater Circuit High. ? P0031 - O2 Sensor 1/1 Heater Circuit Low. ? P0037 - O2 Sensor 1/2 Heater Circuit Low. ? P0051 - O2 Sensor 2/1 Heater Circuit Low. ? P0057 - O2 Sensor 2/2 Heater Circuit Low. ? P2096 - Downstream Fuel Trim System 1 Lean (5.7L Engines). ? P2097 - Downstream Fuel Trim System 1 Rich (5.7L Engines). ? P2098 - Downstream Fuel Trim System 2 Lean (5.7L Engines). ? P2099 - Downstream Fuel Trim System 2 Rich (5.7L Engines). Driveability Improvements: ? Engine seems to lacks power at high engine RPM (5.7L and 4.7L Engines). ? Shudder or shake condition on wide open throttle stab during downshift event (5.7L and 4.7L Engines). ? EVAP Diagnostic Enhancements. This diagnostic routine will be disabled while the vehicle is in decel fuel shut off mode. (3.7L and 4.7L Engines only). ? Audible knock sound on WOT launchs. (DJ/DD 5.7L Engines only). Transmission Improvement
18-052-15 REV A	2019-05-20. Service bulletin. Flash: 5.7L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience one or more of the following symptoms or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module (LD and LX). ? U0140 - Lost Communication With Body Control Module (TIPM) stored in the Engine Control Module (ECM) memory (LC vehicles). ? P1621 - O2 Sensor Reference Voltage Circuit Low. ? P1622 - O2 Sensor Reference Voltage Circuit High. ? P0606 - Internal Control Processor. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. ? P0300 - Multiple Cylinder Misfire (applies only to vehicles using a block heater in ambient temperatures greater than -20°F (-29°C). ? Technicians may find that the original vehicle Frequency Operated Button Integrated Key (FOBIK) does not function properly following replacement of the Wireless Ignition Node (WIN/WCM). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information (LC vehicles). ? Accuracy improvements for the Automatic Oil Change Indicator (AOCI) system.
18-086-15 REV A	2019-05-20. Service bulletin. Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM) (VF, LD, LX Vehicles only). ? P0606 - Internal Control Processor.
18-089-15	2019-05-20. Service bulletin. Flash: Diagnostic And System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more one of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module. ? P0456 - Evap System Small Leak.
18-067-15 REV A	2019-05-20. Service bulletin. Flash: PCM Software Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module. ? U0401 - Implausible Data Received From ECM/PCM. ? P0441 - Evap Purge System Performance. ? P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. This software update also has improvements for fuel pump relay cycling during remote starts.