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Service bulletin 9002350

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136876
Published by NHTSA2018-05-21
Manufacturer's number9002350
Manufacturer's date2013-05-22
NHTSA componentTRAILER HITCHES; ELECTRICAL SYSTEM

NHTSA's summary

Part Description: Integrated Trailer Brake Module Issue Description: Before replacing an Integrated Trailer Brake Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Trailer hitch

Trouble codes named

C10C7

Vehicles listed
DODGE RAM 15002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 25002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
RAM redundant 45002010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V7390002016-10-13. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
10V2000002010-05-11. ELECTRICAL SYSTEM:IGNITION:MODULE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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1106042026-03-13. Service bulletin. SPEAKER - NONE
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1049742025-06-26. Service bulletin. LAMP - DOME
1037742025-05-01. Service bulletin. LAMP - DOME
S24080000782024-07-22. Service bulletin. Replacement Totally Integrated Power Module (TIPM) Displays Incorrect Vehicle Identification Number (VIN) Current and Active
91002262024-01-08. Service bulletin. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
91002262023-10-30. Service bulletin. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
18012142023-01-17. Service bulletin. (PCM) with new software
18050142023-01-17. Service bulletin. Flash: Drone or Vibration Present During MDS Operation This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. New PCM software is being released to address a customer?s concern of a drone or vibration type condition while driving at highway speeds during MDS (Multiple Displacement System) operation.In addition, the following powertrain system improvements/enhancements are also included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage. Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. (Only applies to vehicles using a block heater in ambient temperatures greater than -20°F(-29°C)).