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Service bulletin 08-021-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136522
Published by NHTSA2018-05-14
Manufacturer's number08-021-13
Manufacturer's date2013-03-29
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER 2002012
DODGE CALIBER2012
DODGE CHALLENGER2012
DODGE DURANGO2012
DODGE GRAND CARAVAN2012
DODGE RAM 15002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 25002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002012 (the catalog's model; the bulletin names a series or trim of it)
JEEP COMPASS2012
JEEP GRAND CHEROKEE2012
JEEP LIBERTY2012
JEEP WRANGLER2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
17V8240002017-12-21. EQUIPMENT
12V1920002012-05-02. EQUIPMENT:OTHER:LABELS
12V1910002012-05-02. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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91001722023-08-21. Service bulletin. HEADLAMP WITHOUT BALLAST,IF BALLAST NEEDED ORDER PART NUMBER : 68086783A$
18048232023-05-30. Service bulletin. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0808614a2023-01-17. Service bulletin. RBZ Or RHB Radio Software Enhancements
08086142023-01-17. Service bulletin. RBZ Or RHB Radio Software Enhancements
08110142023-01-17. Service bulletin. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
08024142023-01-17. Service bulletin. RHW RHP Radio Software Enhancements
21020162022-12-19. Service bulletin. Manual Transmission Shifter Noise This bulletin involves greasing or replacing the manual transmission rear shifter bushing. Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting.
05183348A2022-12-19. Service bulletin. KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik