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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S21080002042022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S1608000277REVA2022-09-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. KeySense Feature Settings And KeySense PIN Resetting
S1623000028RevE2022-09-15. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
23012162022-09-15. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Magnesium Inner Liftgate Repair And Appearance Characteristics
08-139-212022-08-22. Service bulletin. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control (ACC) Module Enhancements This bulletin involves reprogramming the ACC module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: C15D8-00 - Mismatch Tire Size. If the DTC is active, perform the software update and if stored, perform diagnostics per the published service procedure. The customer may describe one or more of the following: Adaptive Cruise Control (ACC) is inoperable and the warning light is on in the Instrument Panel Cluster (IPC). Automatic Emergency Braking (AEB) is inoperable and the warning light is on in the IPC.
04-001-212022-08-22. Service bulletin. ENGINE AND ENGINE COOLING. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
08-132-212022-08-22. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0B3C-00 - Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B-00 - Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16-00 - Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. Customer may also experience one or more of the following: Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in.
S21080002042022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S21080001982022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S16230000282022-08-22. Service bulletin. VISIBILITY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
08-018-212022-07-18. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN; PARKING BRAKE. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
08-015-212022-07-18. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION. Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
23-004-212022-07-18. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Third Row Sunshade Will Not Close This bulletin involves separating the third row sunroof sunshade leading edge from urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.
S21230000072022-07-18. Service bulletin. VEHICLE SPEED CONTROL. Sliding Door Contacts Quarter Window Trim Molding
S21230000052022-07-18. Service bulletin. VEHICLE SPEED CONTROL. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
S21080000262022-07-18. Service bulletin. ENGINE AND ENGINE COOLING. Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose
90043422022-07-18. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD. WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
18-106-222022-06-27. Service bulletin. POWER TRAIN. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs.P0A2D-00 - Drive Motor ?A? Temperature Sensor ?A? Circuit High. P0A33-00 - Drive Motor B Temperature Sensor 1 Circuit High. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
08-115-222022-06-27. Service bulletin. HYBRID PROPULSION SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AF8-00 - MCPA Control Module Shutdown Performance. P1AFE-00 - MCPB Improper Shut Down.P1AF8-00&P1AFE-00 will now be set as a 1 trip failure instead of a 2 trip failure. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. This software release includes the following software enhancement:12V battery overcharged prevention. Corrected fuel consumption counter while in charge depleting. Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
S228A0000042022-06-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Panasonic VP4R Wi-Fi New Enrollment Pause
90041382022-05-31. Service bulletin. EQUIPMENT; STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
18056212022-05-31. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Control Module PCM Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh <5 mph. Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.
S20080001322022-05-31. Service bulletin. EXTERIOR LIGHTING. U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated
S17230000012022-05-31. Service bulletin. VISIBILITY. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S18090000072022-05-31. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. Customer Complaint May Include Engine Oil Leak Or Consumption

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.