Service bulletin S2108000204
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10218521 |
| Published by NHTSA | 2022-08-22 |
| Manufacturer's number | S2108000204 |
| Manufacturer's date | 2021-08-25 |
| NHTSA component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
NHTSA's summary
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| CHRYSLER 300 | 2018, 2019, 2020, 2021 |
|---|---|
| CHRYSLER 300 AWD | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER PACIFICA | 2018, 2019, 2020 |
| CHRYSLER PACIFICA PLUG-IN HYBRID | 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| CHRYSLER TOWN AND COUNTRY | 2018 |
| CHRYSLER VOYAGER | 2020 |
| DODGE CHALLENGER | 2018, 2019, 2020 |
| DODGE CHARGER | 2018, 2019, 2020, 2021 |
| DODGE DURANGO | 2018, 2019, 2020 |
| JEEP CHEROKEE | 2019, 2020, 2021 |
| JEEP COMPASS | 2018, 2019, 2020, 2021 |
| JEEP GLADIATOR | 2020, 2021 |
| JEEP GRAND CHEROKEE | 2018, 2019, 2020, 2021 |
| JEEP RENEGADE | 2018, 2019, 2020, 2021 |
| JEEP WRANGLER | 2018, 2019, 2020, 2021 |
| RAM 1500 | 2018, 2019, 2020, 2021 |
| RAM 2500 | 2018, 2019, 2020, 2021 |
| RAM 3500 | 2018, 2019, 2020, 2021 |
| RAM 4500 | 2018, 2019, 2020, 2021 |
| RAM 5500 | 2018, 2019, 2020 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V876000 | 2025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: |
|---|---|
| 19V886000 | 2019-12-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| 19V320000 | 2019-04-23. EQUIPMENT |
| 2018593 | 2018-10-29. Accessories |
| 18V759000 | 2018-10-29. EQUIPMENT:ACCESSORY:FLOOR MAT |
| 2018396 | 2018-07-27. Accessories |
| 18V395000 | 2018-06-14. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE |
| 2018230 | 2018-05-03. Accessories |
| 2017663 | 2017-12-22. Accessories |
| 17V824000 | 2017-12-21. EQUIPMENT |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 1800824 | 2024-03-18. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00 - Idle Control System RPM - Lower Than Expected.P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - ETC Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P203F - Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. Customers may also experience one or more of the following Power |
|---|---|
| 1800724 | 2024-03-18. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00 - Idle Control System RPM - Lower Than Expected. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - ETC Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P203F - Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. |
| 0800624A | 2024-03-18. Service bulletin. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB. |
| 0802024 | 2024-03-18. Service bulletin. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable. |
| S238A000028 | 2024-03-18. Service bulletin. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently |
| S248A000001 | 2024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 9100287 | 2024-03-18. Service bulletin. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014 |
| 0824523 | 2024-01-16. Service bulletin. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023. |
| S238A000058 | 2024-01-16. Service bulletin. Radio Navigation Displays Message ?No Maps Available? |
| 9100276 | 2024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |