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Service bulletin 23-004-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10215949
Published by NHTSA2022-07-18
Manufacturer's number23-004-21
Manufacturer's date2021-01-23
NHTSA componentVISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

Third Row Sunshade Will Not Close This bulletin involves separating the third row sunroof sunshade leading edge from urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Sunroof

Vehicles listed
CHRYSLER PACIFICA2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-004-212021-02-16. Service bulletin. Third Row Sunshade Will Not Close This bulletin involves separating the third row sunroof sunshade leading edge from urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.