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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Driver assistance are shown. Show all

Bulletins, newest first
S2408000114 REV.A2025-05-14. Service bulletin. FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. " Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
S2208000045 REV.B2024-12-11. Service bulletin. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
90044522024-01-08. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
08045232024-01-02. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
S14080003842024-01-02. Service bulletin. BACK OVER PREVENTION; LANE DEPARTURE. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
90033572024-01-02. Service bulletin. BACK OVER PREVENTION. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
90044522023-10-30. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S18080001522023-10-02. Service bulletin. VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; BACK OVER PREVENTION. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
91001332023-07-31. Service bulletin. BACK OVER PREVENTION. ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
08-038-232023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
08-022-232023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
08-009-232023-02-13. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAR and UCR Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Lost radio presets. High pitch chime noise. Contact list not loading. Remote app inoperative. High pitch squeal, pop or humming sound coming from all of the speakers. Backup camera gridlines missing. Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (Sales Code ABD). Speaker crackling noise. Unable to adjust volume. Radio may reset /reboot, turn itself off and then back on. Active call not transferred to vehicle wireless connectivity. Voice Recognition (VR) not understanding commands. Wireless connectivity phonebook not available. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Poor wireless connectivity sound quality. Phone pairing issues. In addition, the following enhancement is included in this update: Wireless connectivity pair or connection improvements. This bulletin involves inspecting and if required, updating the radio software level to **40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**
S1623000028 Rev.2023-02-13. Service bulletin. VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
08-234-222023-01-17. Service bulletin. ENGINE AND ENGINE COOLING; STEERING; PARKING BRAKE; WHEELS; ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
17001202023-01-09. Service bulletin. ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
S20050000052023-01-09. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION. EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
S20080000952023-01-09. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION. Service Shifter Is Displayed In the EVIC
S20080001892022-10-17. Service bulletin. BACK OVER PREVENTION; LANE DEPARTURE. Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured
S20230000422022-10-17. Service bulletin. BACK OVER PREVENTION. Wind Noise From Upper Corners Of Sliding Doors
09012202022-10-17. Service bulletin. EXTERIOR LIGHTING; BACK OVER PREVENTION. Engine Ticking Noise This bulletin involves replacing the bank 1 exhaust cam phaser, phaser actuator and Oil Control Valve (OCV). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P000A - Bank 1 Camshaft 1 Position Slow Response. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0300 - Multiple Cylinder Misfire. P105C - Intake Valve Stuck In Low Lift Position. Customers may also experience one or more of the following:Engine ticking noise. Reduced level of engine performance.
08062202022-10-17. Service bulletin. FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT. Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).
S20080000932022-10-17. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION. Blind Spot Or Park Assist Warnings, False Activation
S22230000082022-10-17. Service bulletin. BACK OVER PREVENTION. Squeak Noise Opening Front Doors
17001202022-09-26. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION; ELECTRICAL SYSTEM; SUSPENSION:REAR:SPRINGS:COIL SPRINGS. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
S228A000004RevB2022-09-26. Service bulletin. BACK OVER PREVENTION. Panasonic VP4R Wi-Fi New Enrollment Pause

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.