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Service bulletin 9004342

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10215833
Published by NHTSA2022-07-18
Manufacturer's number9004342
Manufacturer's date2021-01-13
NHTSA componentEQUIPMENT; VISIBILITY:WINDSHIELD

NHTSA's summary

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Windshield

Vehicles listed
CHRYSLER 3002020, 2021
CHRYSLER PACIFICA2020, 2021
DODGE CHALLENGER2020, 2021
DODGE CHARGER2020, 2021
DODGE DURANGO2020, 2021
JEEP CHEROKEE2020, 2021
JEEP GLADIATOR2020, 2021
JEEP GRAND CHEROKEE2020, 2021
JEEP WRANGLER2020, 2021
RAM 15002020, 2021
RAM 25002020, 2021
RAM 35002020, 2021
RAM 45002020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V5160002021-07-08. VISIBILITY:WINDSHIELD:CRITICAL FASTENERS; VISIBILITY:WINDSHIELD

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S1923000052RevA2023-01-09. Service bulletin. Wind Noise From Lower Center Windshield Area At Highway Speed
S21080002362023-01-09. Service bulletin. Windshield HUD (Head Up Display) Display Features
S1923000052RevA2022-10-31. Service bulletin. Wind Noise From Lower Center Windshield Area At Highway Speed
S1923000052RevA2022-10-31. Service bulletin. Wind Noise From Lower Center Windshield Area At Highway Speed
S2023000017RevA2022-09-26. Service bulletin. Whistle Wind Noise From Windshield Area.
S21230000182022-09-26. Service bulletin. Wind Noise From Driver Side Windshield Cowl Area
S21080002362022-09-26. Service bulletin. Windshield HUD (Head Up Display) Display Features
718382022-07-18. Service bulletin. Warranty Bulletin D-18-16 Rev. B Mopar Windshield Made With Corning Gorilla Glass (Rev. B)
S2108000236 RevA2022-05-31. Service bulletin. Windshield HUD (Head Up Display) Display Features
S21230000112021-03-15. Service bulletin. Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds