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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S20080001472020-10-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active
S20080001432020-10-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location
S20080001412020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Shows Incorrect Location
90042902020-10-26. Service bulletin. ELECTRICAL SYSTEM. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector: 1. Order connector repair kits as appropriate (meaning no corrosion at other connectors) repair connectors using the following kits: 68500834AA Fascia side (Available by Q4 2020) 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement) 2.Please contact FCA Redacted Content to return BOTH the female and male side of the XY101 together. If no response in 15 minutes, proceed with repair.
90042972020-10-26. Service bulletin. TIRES; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be analyzed to determine failure mode.
08-075-202020-09-28. Service bulletin. SEATS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
675672020-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S20080001302020-09-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Radio UConnect GPS Based Trip Computer Missing
S20080001322020-09-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S20080001192020-09-28. Service bulletin. ELECTRICAL SYSTEM. Service Hybrid Electrical System Displayed. DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector
90036372020-09-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
90042902020-09-28. Service bulletin. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; EQUIPMENT. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
17-001-202020-08-24. Service bulletin. SUSPENSION. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
21-043-202020-08-24. Service bulletin. SERVICE BRAKES; POWER TRAIN. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.
S20210000042020-08-24. Service bulletin. POWER TRAIN. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
S20080000942020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Uconnect Market Place APP Fatal Error Message
S20080000102020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S20050000052020-08-24. Service bulletin. EQUIPMENT:ELECTRICAL. EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
S20080000952020-08-24. Service bulletin. EQUIPMENT:ELECTRICAL. Service Shifter Is Displayed In the EVIC
08-062-202020-07-27. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).
S20080000942020-07-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Uconnect Market Place APP Fatal Error Message
S20080000932020-07-27. Service bulletin. ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP. Blind Spot Or Park Assist Warnings, False Activation
S20080000112020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. Customer Cannot Change Cluster Display Unit Settings
S20080000752020-07-27. Service bulletin. POWER TRAIN. No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
S19080002102020-07-27. Service bulletin. STRUCTURE:BODY:DOOR. Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.