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Service bulletin 17-001-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178697
Published by NHTSA2020-08-24
Manufacturer's number17-001-20
Manufacturer's date2020-07-24
NHTSA componentSUSPENSION

NHTSA's summary

Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
CHRYSLER PACIFICA2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S26020000022026-03-25. Service bulletin. Creaking/Groaning Noise Coming from The Front End
02-002-25 REV. A2025-09-17. Service bulletin. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
02-002-252025-05-30. Service bulletin. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
91002292023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
17001202023-01-09. Service bulletin. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
Y972022-12-19. Service bulletin. Customer Satisfaction Notification Y97 Hub Bolts
17001202022-09-26. Service bulletin. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.