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Service bulletin S2602000002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11030267
Published by NHTSA2026-03-25
Manufacturer's numberS2602000002
Manufacturer's date2026-03-19
NHTSA componentSUSPENSION

NHTSA's summary

Creaking/Groaning Noise Coming from The Front End

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
CHRYSLER PACIFICA2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
CHRYSLER PACIFICA PLUG-IN HYBRID2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER VOYAGER2020, 2021, 2022, 2023, 2024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V1430002019-02-28. SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009242026-09-30. Service bulletin. EPS BSR with Steering input. Check the Strut bearings, Strut mounts, or similar suspension components prior to replacing Steering Gears. Previous customers have returned after EPS gear was replaced. Strut bearings are the most frequent cause of RU BSR complaints.
WICKB0049073RevA2026-04-10. Warranty extension. F-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev. A)
02-002-25 REV. A2025-09-17. Service bulletin. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
S25190000082025-09-04. Service bulletin. Noise From Front End While Steering Or Turning The Steering Wheel.
02-002-252025-05-30. Service bulletin. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
otherdoc_ 1302025-01-25. Other. PDI Updates
1004962024-10-02. Service bulletin. ISOLATOR - SPRING
02-007-24 REV. A2024-06-12. Service bulletin. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
02-007-242024-06-07. Service bulletin. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
91002292023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.