WenmarOpen by Wenmar Pro

Service bulletin 02-007-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11001228
Published by NHTSA2024-06-07
Manufacturer's number02-007-24
Manufacturer's date2024-05-11
NHTSA componentSUSPENSION
Manufacturer's systemStrut: isolator spring

NHTSA's summary

"Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
CHRYSLER PACIFICA2024
CHRYSLER VOYAGER2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
WICKB0049073RevA2026-04-10. Warranty extension. F-26-01 Upfit Reimbursement Allowance for Select Fleet Vehicles - Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D - Side Curtain Airbag (Rev. A)
S26020000022026-03-25. Service bulletin. Creaking/Groaning Noise Coming from The Front End
02-002-25 REV. A2025-09-17. Service bulletin. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
S25190000082025-09-04. Service bulletin. Noise From Front End While Steering Or Turning The Steering Wheel.
02-002-252025-05-30. Service bulletin. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
otherdoc_ 1302025-01-25. Other. PDI Updates
1004962024-10-02. Service bulletin. ISOLATOR - SPRING
02-007-24 REV. A2024-06-12. Service bulletin. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
91002292023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.