Service bulletins for the 2017 Chrysler Pacifica
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
553 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 3100122 | 2022-10-31. Service bulletin. STRUCTURE:INTERIOR PANELS:DOOR; STRUCTURE; UNKNOWN OR OTHER. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
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| S2223000058 | 2022-10-31. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE. Water Leak At Upper D-pillar Or Liftgate Area |
| S2208000020RevA | 2022-10-31. Service bulletin. ELECTRICAL SYSTEM. Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM) |
| 0810417 | 2022-10-31. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Flash: Instrument Panel Cluster (IPC) Enhancements This bulletin involves reprogramming the IPC with the latest available software. Customers may experience one of the following:The compass in the IPC will display "S" (South) instead of "SW" (Southwest) direction, the radio displays the correct direction. No messages or indicator are displayed in the cluster when the emergency alert module is not communicating (Russian Vehicles). |
| 0805317REVC | 2022-10-31. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements. |
| 0805817 | 2022-10-31. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. Flash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) software. A customer may describe a higher ambient temperature (up to +12° C (10° F)) being displayed in the cluster and radio than the actual ambient temperature outside the vehicle.This condition can be noticed during normal driving conditions, stop and go driving conditions (the most apparent) and also after an engine cold soak. |
| 0805317 | 2022-10-31. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:DISPLAY FUNCTION. RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition (VR) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements. |
| 0810017 | 2022-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the IPC with the latest available software. Customers may experience the total "Range" displayed in the cluster is lower during cold ambient temperatures. |
| 2400317 | 2022-10-31. Service bulletin. STRUCTURE; EQUIPMENT:APPLIANCE:AIR CONDITIONER. HVAC Condenser Damage This bulletin involves Inspecting the A/C condenser for damage and leaks. Customers may experience the air conditioning system blowing warm air. Two close-out panel/front belly pan fasteners may have contactedthe A/C condenser.If the customer describes the symptom/condition listed above, perform the Repair Procedure. |
| 0809917 | 2022-10-31. Service bulletin. ELECTRICAL SYSTEM; SEATS; VEHICLE SPEED CONTROL. Flash: 3rd Row Folding Seat Module Diagnostic and System Enhancements This bulletin involves reprogramming the Folding Seat Module (FSM) with the latest available software. Customer may experience inoperative 3rd row seats. Upon further investigation, a technician may find the following DTCs have been set:B1E42-11 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Ground. B1E42-12 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Battery. B1E46-11 - 3rd Row Seat Right Recline Control-Circuit Short to Ground. B1E46-12 - 3rd Row Seat Right Recline Control-Circuit Short to Battery. B1E4C-11 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Ground. B1E4C-12 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Battery. B1E51-11 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Ground. B1E51-12 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Battery. B1E5F-92 - 3rd Row Seat Left Latch Switch - Performance Or Incorrect Operation. B1E60-92 - 3rd Row Seat Right Latch Switch - Performance Or Incorrect Operation. This software will also correct a condition where the 3rd row seats would begin, but not complete their movement when commanded to go to either normal or stowed position. The interruption of the movement is usually followed by a reversal of the seat movement. This condition happens more so in low ambient temperatures, 4°C (40°F) and/or low batteryvoltage. |
| 9003735 | 2022-10-31. Service bulletin. EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues. |
| 9003804 | 2022-10-31. Service bulletin. VEHICLE SPEED CONTROL; FUEL SYSTEM, GASOLINE. Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly or if there is restriction after the second door of the capless unit. Contact Sylvia Lopez at cell (248) 520-9734 if a tank needs to be replaced. |
| 9003799 | 2022-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. Rotary Electronic Shifter Customer reports seeing "Service Shifter" in the EVIC due to AUX battery voltage low. Before performing repair process for a "Service Shifter" complaint, check for Battery/Voltage related codes. Battery related issue with DTC P00FD (Battery "B" State of Charge Performance) or P1C8C-16 (System Voltage-Circuit Voltage Below Threshold) will trigger P0607-00 and U145D-00 ESM failures. For any further questions, please contact Bing Guo at cell (248) 500-7355 or Theodore Kahiya at (248) 576-1051. If you do not get a response within 15 minutes continue with the repair. |
| 9003790 | 2022-10-31. Service bulletin. BACK OVER PREVENTION. Valve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T. Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause (gasket pinched, out of position, rolled, or cut). Please call one of the individuals below before proceeding with the repair. Also, if possible take a picture and send it to the emails listed below. First: Scott Knaggs - Cell (313) 363-6937 scott.knaggs@facgroup.com Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. |
| 9003793 | 2022-10-31. Service bulletin. STEERING; ELECTRICAL SYSTEM. Steering Column Control Module (SCCM ) Check for stored B2225 code when you scan the vehicle in service. If you see this code stored; clear the DTC. If the stored Fault reappears, please call Ivan Ramos cell (248) 817-0468 prior to replacing the SCCM. If you don?t receive response please leave a voice mail, if no further response within 15 minutes continue with normal repair procedure. |
| 05048043A | 2022-10-31. Service bulletin. BACK OVER PREVENTION. PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return. ~ Phaser 05048043AB Actuator 05048045AB OCV 05048044AB Please call Joe Lovell at cell (734) 309-6467 with any questions If a response is not received within 15 mins , then proceed with diagnostics/repair. |
| 0808317 | 2022-10-24. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Overhead DVD Player Does Not Play or Is Inoperative This bulletin involves replacing the Overhead DVD Entertainment system. Customers may experience the overhead DVD player does not play intermittently or the player does not turn on at times. |
| 2303617 | 2022-10-24. Service bulletin. STRUCTURE. Close-Out Panel Fastener Removal This bulletin involves removing two close-out panel fasteners under the front fascia and applying an adhesive circle to cover holes. The vehicle has two bolts installed during assembly in the front close-out panel that need to be removed. |
| 1806917 | 2022-10-24. Service bulletin. BACK OVER PREVENTION; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DiagnosticTrouble Codes (DTCs) have been set:U1400-00 - Implausible TPS Signal Received P1D73 - AGS Performance -(Active Grill Shutter). P0171 - Fuel System 1/1 Lean. P0174 - Fuel System 2/1 Lean. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to atwo trip fault:P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory:The following Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. Thenew software flash will correct this issue.C121C-00 - Torque Request Signal Denied. This software release also includes:Improvement at lower ambient temperatures for Engine Stop/Start (ESS) Starts. Improvements to vehicle drivability during a cam sensor and/or crank sensor malfunction. Transmission quick learn. Engine enhancements. |
| 0807717 | 2022-10-24. Service bulletin. VEHICLE SPEED CONTROL; PARKING BRAKE; ELECTRICAL SYSTEM. Body Control Module (BCM) Re-configure for Rolling Auto Door Locks Function This bulletin involves re-configuring the BCM with the latest available software to correct an issue with the rolling auto door locks. The customer may describe the auto door locks will not actuate automatically over the 24 kph (15 mph) threshold. |
| 0807617 | 2022-10-24. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Flash: On Board Charge Module (OBCM) Diagnostic and System Improvements This bulletin involves reprogramming the OBCM with the latest available software. Customers may notice when plugged in the vehicle for charging, sometimes it will not properly charge. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. |
| 0804417 | 2022-10-24. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Flash: Hybrid Control Processor (HCP) and the Auxiliary Hybrid Control Processer (AHCP) This bulletin involves a combination reprogramming of the HCP and the AHCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set:P0A79-00 - Drive Motor B Inverter Performance. The software has been updated to better address this DTC. P0A78-00 - Drive A Inverter Performance. U0415-00 - Implausible Data Received From ABS. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P061B-00 - Internal Control Module Torque Calculation Performance. P26C3-00 - Internal Control Module Electronic Shifter Performance. |
| 0804317 | 2022-10-24. Service bulletin. ELECTRICAL SYSTEM. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closed (After the vehicle is turned off, it may fail to restart). P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High. |
| 9003681 | 2022-10-24. Service bulletin. EQUIPMENT. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. |
| 9003767 | 2022-10-24. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Rotary Electronic Shifter TSB 21-027-17 Rev. A relates to a potential for the customer to report seeing "Service Shifter" in the instrument cluster. Before performing a repair procedure for a "Service Shifter" complaint, please check the Transmission Control Module (TCM) software. As per TSB 21-027-17 Rev. A (or later version), if the TCM software is not the latest, do not replace the rotary shifter. Perform the TCM repair procedure that is called out in TSB 21-027-17 Rev. A (or later version). For any further questions, please contact Theodore Kahiya at (248) 576-1051. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.