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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Body and frame are shown. Show all

Bulletins, newest first
S1808000233 Rev.2021-03-15. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE; STRUCTURE:BODY:DOOR; EQUIPMENT. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S21230000082021-03-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
S21230000072021-02-16. Service bulletin. STRUCTURE. Sliding Door Contacts Quarter Window Trim Molding
S20230000422020-12-28. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
S20230000422020-12-21. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
31-002-202020-11-30. Service bulletin. STRUCTURE. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
90043102020-11-30. Service bulletin. STRUCTURE; POWER TRAIN. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.
S1908000161 Rev.2020-10-26. Service bulletin. STRUCTURE; EQUIPMENT. (Revision A) Active Grill Shutter (AGS) Replacement, DTC U11E9 Loss of Communication With AGS
S20080001282020-09-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:HOOD. Hood Ajar Lamp On, ESS Inoperative, DTC P257E Engine Hood Switch Circuit Low
S19080002102020-07-27. Service bulletin. STRUCTURE:BODY:DOOR. Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
S20230000302020-06-22. Service bulletin. STRUCTURE:BODY:DOOR. Squeak Noise Opening Or Closing Front Door
S20080000642020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; EQUIPMENT ADAPTIVE/MOBILITY. Power Sliding Door Will Not Close During The Power Close Cycle
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
31-005-192019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-006-192019-12-16. Service bulletin. STRUCTURE. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
90038252019-12-16. Service bulletin. STRUCTURE:BODY:HOOD; LATCHES/LOCKS/LINKAGES:HOOD:LATCH. LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
90041382019-12-02. Service bulletin. STRUCTURE. GRILLE, Active Shutter When replacing Active Grille Shutter on vehicles built before April 10th, 2018 rearrange pin configuration in the AGS connector to MY 2019 configuration. Failure to do so will result in U11E9 Loss of Comm with AGS. Please view I-sheet in STAR parts for reference.
90019342019-10-28. Service bulletin. STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
23-012-162018-06-11. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics.
23-032-162018-06-11. Service bulletin. STRUCTURE:BODY:DOOR. Sliding Door Lubrication. This bulletin involves applying NYE lubricant grease to the sliding door center track mechanism. Customers may describe a grinding noise coming from the left or right sliding door when opening or closing.
23-016-172018-06-11. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Sliding Door Upper Hinge Pulls Out Of Upper Sliding Door Track This bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. Customers may experience the left or right power sliding door upper hinge becomes disengaged from the upper sliding door track.
90036962018-06-11. Service bulletin. STRUCTURE:BODY:DOOR. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
90037502018-06-04. Service bulletin. STRUCTURE. Quarter Panel Assembly If customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. If not, please reinstall the part and verify engagement of the high retention clips to see if gap/warp issue is resolved prior to replacing the part.
90036862018-06-04. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.
23-029-162018-05-21. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Power Sliding Door Handle Button Inoperative This bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. Customers may experience the left or right power sliding door handle buttons do not function when pushed.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.