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Service bulletins for the 2017 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

553 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
90036372022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
23-038-162022-09-26. Service bulletin. EQUIPMENT. Overhead Console Replacement This bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. The customer may describe that the sunglass storage compartment door in the overhead console does not latch in cold temperatures.
0801821REVA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).
31001212022-09-26. Service bulletin. STEERING; EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
S16080002262022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S160800022612022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Medtronic Update Process
OD824842022-09-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Handling Guidelines for Owners Incentive (39CN4)
31006192022-09-15. Service bulletin. STRUCTURE; EQUIPMENT. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
08111192022-09-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
D19252022-09-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
VB32022-09-15. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Revised Customer Satisfaction Notification VB3 ? Navigation Flash
08-048-172022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative.
90037492022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
90037452022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL. Mode Actuator Assembly Before replacing either of these part numbers, call Tushar Desai at cell: (248) 346- 1999 to answer a few questions. If no response in 15 minutes, please proceed with repair.
D16092022-09-15. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Fast Feedback Program
D16032022-09-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:EMERGENCY:FIRE SUPRESSION:SUPRESSANT CANISTER/TANK. Can/Am Warranty coverage
90036752022-08-08. Service bulletin. EQUIPMENT:ELECTRICAL. Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Before replacing the DVD player for a scratched or distorted screen make sure the plastic protective film is removed.
23-048-172022-08-08. Service bulletin. SEATS; LATCHES/LOCKS/LINKAGES; VEHICLE SPEED CONTROL; EQUIPMENT. Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.
23-048-172022-07-25. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:INTERIOR PANELS:DASHBOARD; EQUIPMENT. Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.
08-107-172022-07-25. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Loose High Voltage Cable at the Power Inverter Module (PIM) Terminal This bulletin involves inspecting the High Voltage Interlock Loop (HVIL) connector and potentially installing a Power Inverter Module (PIM) kit. The customer may describe a loss of vehicle propulsion or a Malfunction Indicator Light (MIL) illuminated with the following Diagnostic Trouble Codes (DTCs):P0C77-00 - HV Battery System Precharge Time Too Short. P0C76-00 - Hybrid EV System Discharge Time Too Long - PIM. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0A79-00 - Drive Motor B Inverter Performance. P1AEF-00 - MCPB High Voltage Battery System Voltage High. P0AFA-00 - Hybrid-EV Battery System Voltage Low. P0EED-00 - Hybrid-EV Battery System Discharge Circuit Performance.
23-047-172022-07-25. Service bulletin. SEATS; EQUIPMENT. Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard.
90036502022-07-25. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR; ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Probe Air Conditioning (Evaporator Temp Sensor) A/C inop due to Evaporator Temperature Probe (sensor). Before replacing evaporator temperature sensor, please call Sorin Manaila on cell phone: (248) 550-4781. If no response in 15 minutes, please continue with repair.
90032932022-07-25. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
825182022-05-31. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification
OD824842022-05-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Handling Guidelines for Owners Incentive (39CN4)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.