Service bulletins for the 2013 Chevrolet Impala
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1539 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Electrical system are shown. Show all
| PIC4136D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about the common architecture Body Control Module utilizing several fuses for power, and the labeling of the fuses, it is possible to overlook some fuses in the Under hood Bussed Electrical Center when diagnosing a concern with the turn signals, trunk actuator, courtesy lamps, or Brake Transmission Shift Interlock. |
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| PIC4935D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms. |
| PIC5492B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation. |
| PIT5236 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492. |
| 16-NA-011 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends |
| PIP5096C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve. |
| PIP5209A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump. |
| PIP4902H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIP5096A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve. |
| PIP5062C | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations. |
| PIP4924D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed. |
| PIC5468D | 2017-08-15. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair. The technician will need to perform an automated bleed procedure using the scan tool to ensure all the air is purged out of the hydraulic system. |
| PIC5491E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIC3011H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide. |
| PIP3423K | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft. |
| PIC5374C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern. |
| PIT4864F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it. |
| PIC4801F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
| PIC5491F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. |
| PIC5492E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation. |
| 10-00-89-005F | 2017-07-18. Service bulletin. ELECTRICAL SYSTEM:WIRING. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information. |
| PIC5491J | 2017-05-02. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS. |
| PIT4720D | 2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING. |
| PIP4993B | 2017-03-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A SERVICE CHARGING SYSTEM, BATTERY SAVER MESSAGE OR MALFUNCTION INDICATOR LAMP ON, AND/OR CHARGING SYSTEM INOPERATIVE. TECHNICIAN WILL USE GLOBAL DIAGNOSTIC SYSTEM 2 AND CLEAR THE DIAGNOSTIC TROUBLE CODES IN THE HYBRID POWERTRAIN CONTROL MODULE AND THE BATTERY ENERGY CONTROL MODULE. THEN TURN THE IGNITION OFF FOR A MINIMUM OF 2 MINUTES TO ALLOW THE HIGH SPEED LOCAL AREA NETWORK AND POWERTRAIN EXPANSION BUS TO POWER DOWN. START THE CAR AND MONITOR THE CHARGING SYSTEM VOLTAGE. IF THE CHARGING SYSTEM IS STILL INOPERATIVE THERE MAY BE A LOGIC LOCK CONDITION. DISCONNECT THE 12V BATTERY AND PERFORM A GLOBAL CAPACITIVE DISCHARGE AND REPEAT STEPS AGAIN. |
| PIC3278F | 2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.