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Service bulletins for the 2014 Chevrolet Cruze

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1920 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
PIP5282A2017-05-18. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
PIP5029G2017-05-16. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
PIC6073C2017-05-05. Service bulletin. STEERING. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.
PIC5491J2017-05-02. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIC5491J2017-04-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIT4720D2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
PIP53702017-03-21. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN “EXHAUST FLUID QUALITY POOR” ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID QUALITY RELATED CONCERNS. TECHNICIAN WILL INSPECT THE DIESEL EXHAUST FLUID FOR CONTAMINATION. TECHNICIAN SHOULD USE SERVICE INFORMATION FOR CONTAMINANTS IN DIESEL EXHAUST FLUID DIAGNOSIS AND USE SPECIAL TOOL J26568 OR EN50422 DIESEL EXHAUST FLUID REFRACTOMETER FOR FLUID TESTING.
PIP5226A2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
PIP4990C2017-03-20. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. TECHNICIAN SO CHECK TERMINAL PIN FIT AT TRANSMISSION CONNECTOR, UNDER HOOD FUSE BLOCK. ALSO THE TRANSMISSION CONTROL MODULE GROUND WILL NEED TO BE INSPECTED. TECHNICIAN WILL REVIEW THE APPROPRIATE SERVICE INFORMATION DIAGNOSTICS FOR DTC U0101.
PIC6105C2017-03-17. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO TAKE TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE AN INACCURATE CLOCK. TECHNICIAN WILL CHECK FOR DIAGNOSTIC TROUBLE CODES IN THE TELEMATICS COMMUNICATION INTERFACE CONTROL MODULE. ENSURE THAT THE CUSTOMER’S CONCERN DOES NOT RELATE TO THE NORMAL CHARACTERISTIC DESCRIBED IN THE LATEST VERSION OF PIC5839. TECHNICIAN WILL CALL ONSTAR TO INSURE ONSTAR HAS A GOOD LOCATION ON THE VEHICLE. IF THE ONSTAR UNIT STATUS IS DISABLED THE TECHNICIAN WILL EXPLAIN TO THE CUSTOMER THAT THERE IS AN OVER THE AIR UPDATE AVAILABLE FOR THE ONSTAR SYSTEM THAT MAY REPAIR THIS AS WELL BUT THEY WILL HAVE TO CONTACT ONSTAR AND ACCEPT TERMS AND CONDITIONS FOR A FREE 5 YEAR BASIC PLAN. IF THE CUSTOMER DOES NOT ACCEPT TERMS AND CONDITIONS BECAUSE THEY DO NOT WANT ONSTAR SERVICE, ADVISE THE CUSTOMER THAT ENGINEERING IS CURRENTLY EVALUATING OTHER METHODS TO REPAIR THIS CONCERN IF THE UNIT STATUS IS LISTED AS DISABLED AND THE CUSTOMER DOES NOT WISH TO REACTIVATE.
PIT53672017-03-16. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, “ERROR OR UPDATE FAILED MESSAGES”, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. TECHNICIAN SHOULD INSPECT THE USB/SD CARD PORT FOR A SD CARD OR A DEVICE PLUG INTO ANY OF THE USB PORTS.
PIT3271G2017-03-16. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
PIC3278F2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
PI1521B2017-03-13. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED.
PI1237B2017-03-10. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START.
PI0928C2017-03-09. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING. THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO REPLACE THE 1-2-3-4 CLUTCH HOUSING IF THE CUSTOMERS CONCERN IS A BUMP, SURGE OR VIBRATION AT IDLE IN DRIVE AT A STOP.
PI13032017-03-09. Service bulletin. EQUIPMENT. THIS PRELIMINARY BULLETIN PROVIDES INFORMATION OF A POSSIBLE NORMAL CONDITION OF THE WEATHER ALERTS AND TRAFFIC ALERTS BEING DISPLAYED AFTER BEING SELECTED OFF AND HOW THEY WILL RETURN AFTER THE IGNITION HAS BEEN CYCLED.
PI13022017-03-09. Service bulletin. STRUCTURE. THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO INSTALL A DEFLECTOR UNDER THE COWL TO CORRECT THE CUSTOMERS CONCERN OF A WATER LEAK DURING A HARD RAIN OR SNOW.
G-1908462017-03-06. Service bulletin. ENGINE. 14134 - SERVICE UPDATE (SERVICE BULLETIN INCLUDED). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) WITH A NEW CALIBRATION. THESE VEHICLES WERE BUILT WITH A NEW PULLED-AHEAD 2015 MODEL YEAR DUAL-MASS FLYWHEEL AS PART OF A NOISE REDUCTION STRATEGY. HOWEVER, IT WAS DISCOVERED THAT THE FLYWHEEL IS NOT COMPATIBLE WITH THE 2014 MODEL YEAR ECM CALIBRATION. THIS CAN RESULT IN AN OBDII NONCOMPLIANCE CONCERN RELATED TO UNSATISFACTORY ENGINE MISFIRE DETECTION
G-1907782017-03-06. Service bulletin. ENGINE. 14134 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) WITH A NEW CALIBRATION. THESE VEHICLES WERE BUILT WITH A NEW PULLED-AHEAD 2015 MODEL YEAR DUAL-MASS FLYWHEEL AS PART OF A NOISE REDUCTION STRATEGY. HOWEVER, IT WAS DISCOVERED THAT THE FLYWHEEL IS NOT COMPATIBLE WITH THE 2014 MODEL YEAR ECM CALIBRATION. THIS CAN RESULT IN AN OBDII NONCOMPLIANCE CONCERN RELATED TO UNSATISFACTORY ENGINE MISFIRE DETECTION.
G-1985112017-03-03. Service bulletin. ENGINE. 14417A - CUSTOMER SATISFACTION (REVISED SERVICE PROCEDURE). CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS PRESENT. SOME CUSTOMERS MAY HAVE NOTICED THAT THE COOLANT LEVEL WAS FULL WHEN THE VEHICLE WAS NEW BUT THE COOLANT LEVEL DECREASED OVER TIME. IF AIR WAS TRAPPED IN THE COOLING SYSTEM DURING THE COOLANT FILL PROCESS AT THE PLANT, THE COOLANT LEVEL MAY HAVE DECREASED OVER TIME AS THE TRAPPED AIR WAS PURGED FROM THE COOLING SYSTEM. DEALERS ARE TO INSPECT THE COOLING SYSTEM LEVEL AND FILL IT TO THE APPROPRIATE LEVEL IF IT IS LOW.
144172017-03-03. Service bulletin. ENGINE. 14417 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS PRESENT. SOME CUSTOMERS MAY HAVE NOTICED THAT THE COOLANT LEVEL WAS FULL WHEN THE VEHICLE WAS NEW BUT THE COOLANT LEVEL DECREASED OVER TIME. IF AIR WAS TRAPPED IN THE COOLING SYSTEM DURING THE COOLANT FILL PROCESS AT THE PLANT, THE COOLANT LEVEL MAY HAVE DECREASED OVER TIME AS THE TRAPPED AIR WAS PURGED FROM THE COOLING SYSTEM. DEALERS ARE TO INSPECT THE COOLING SYSTEM LEVEL AND FILL IT TO THE APPROPRIATE LEVEL IF IT IS LOW.
G-1980712017-03-03. Service bulletin. VISIBILITY:WINDSHIELD. 14490 - CUSTOMER SATISFACTION. CERTAIN VEHICLES MAY NOT HAVE AN ADEQUATE SEAL ON THE DRIVER'S SIDE LOWER WINDSHIELD PANEL-TO-COWL INTERFACE. THIS COULD ALLOW WATER TO ENTER THE VEHICLE AND MOISTEN THE FRONT AND REAR CARPET ON THE DRIVER'S SIDE. DEALERS ARE TO RESEAL THE WINDSHIELD PANEL-TO-COWL INTERFACE SEAM.
13272A2017-02-06. Service bulletin. VISIBILITY:GLASS, SIDE/REAR. 13272A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PREVENT A POTENTIAL REAR GLASS WATER LEAK ON CERTAIN 2014 MODEL YEAR CHEVROLET CRUZE VEHICLES. THESE VEHICLES MAY HAVE A SEALING ISSUE THAT CAN RESULT IN WATER ENTRY INTO THE TRUNK. THE REPAIR INVOLVES RESEALING THE REAR GLASS AND REPLACING TRUNK TRIM, AS REQUIRED.
145772017-02-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:WINDSHIELD. 14577 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE ON CERTAIN VEHICLES THE WINDSHIELD WASHER FLUID BOTTLE. THESE VEHICLES MAY HAVE A WASHER FLUID BOTTLE THAT MAY LEAK AND REDUCE THE CAPACITY OF THE WASHER BOTTLE, OR COMPLETELY EMPTY THE WASHER BOTTLE UP TO THE CRACK, DEPENDING ON THE CRACK LOCATION AND SIZE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.