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Service bulletins for the 2014 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1802 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIC5854B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIT52682017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
PIP5139A2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that the Cadillac XTS 3.6 (LF3) Twin Turbo Charger Restriction on the Turbocharger Part number 12658828 has ended. Dealer can now order the Turbocharger can now be ordered through the regular Customer Care and Aftersales parts process.
PIT52642017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC5374C2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC4801F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC59962017-08-15. Service bulletin. SEATS; STEERING; WHEELS; EQUIPMENT:APPLIANCE:AIR CONDITIONER. This Preliminary Information communication provides information to the technician about when the heated ventilated seat, rear defogger, heated steering wheel and Heater-Vent-Air Conditioning operation will occur during remote vehicle start event. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 degrees Fahrenheit (10 degrees Celsius). During a remote start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 degrees Fahrenheit (27 degrees Celsius). During a remote start event, the rear window defogger will turn on if the outside temperature is 44 degrees Fahrenheit (7 degrees Celsius) or below. The heated steering wheel does not turn on during a remote start event. During a remote start event, the Heater-Vent-Air Conditioning system will operate using the settings they were last set at when the car was shut off prior to the remote vehicle start event.
PIP51942017-08-15. Service bulletin. ENGINE; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have random misfires or roughness on cold start. Technician will need to fill the vehicle with fresh fuel and test drive for 20 miles. If the roughness or random misfire is gone then no further repairs should be attempted. If the Service Engine Soon light is on or flashing, after filling with fresh fuel and operating the vehicle as described, the spark plugs may need to be inspected for fouling and replaced as needed.
PIC5491F2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT3099L2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIC5779E2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
PIT4911W2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
99-00-89-019N2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
08-08-44-015H2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
05-00-89-055F2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
02-00-89-002P2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
01-03-10-003N2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
04-00-89-015L2017-07-18. Service bulletin. EQUIPMENT. This informational bulletin provides warranty policy information on required operating procedures.
10-00-89-005F2017-07-18. Service bulletin. EQUIPMENT; ENGINE. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
10-00-89-005F2017-07-18. Service bulletin. EQUIPMENT; ENGINE. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
PIP54192017-05-19. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE NOISE FROM THE EXHAUST. TECHNICIAN MAY FIND THE LEFT HAND CATALYTIC CONVERTER PIPE CRACKING NEAR CYLINDER HEAD MOUNTING FLANGE WELD. TECHNICIAN WILL NEED TO REPLACE THE CATALYTIC CONVERTER WITH LATEST PART NUMBER FROM GENERAL MOTORS SERVICE PARTS OPERATIONS. GENERAL MOTORS IS WORKING ON A SOLUTION FOR THIS CONCERN.
PIC6193B2017-05-05. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.
PIC6104B2017-05-05. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE THE LOWER CENTER SECTION OF THE DISPLAY WILL NOT WORK WHEN PRESSED. TECHNICIAN WILL NEED TO REPLACE THE INTEGRATED CENTER STACK FOR THIS CONCERN.
PIC5491J2017-04-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.