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Service bulletin PIT4911W

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111792
Published by NHTSA2017-08-15
Manufacturer's numberPIT4911W
Manufacturer's date2014-04-08
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENCLAVE2013, 2014
BUICK ENCORE2013, 2014
BUICK LACROSSE2013, 2014
BUICK REGAL2013, 2014
BUICK VERANO2013, 2014
CADILLAC ATS2013, 2014
CADILLAC CTS2013, 2014
CADILLAC ELR2014
CADILLAC ESCALADE2013, 2014, 2015
CADILLAC ESCALADE ESV2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2013, 2014
CADILLAC XTS2013, 2014
CHEVROLET AVALANCHE2013
CHEVROLET CAMARO2013, 2014
CHEVROLET CHEVEROLET SS2014
CHEVROLET CORVETTE2013, 2014
CHEVROLET CRUZE2013, 2014
CHEVROLET EQUINOX2013, 2014
CHEVROLET EXPRESS2013, 2014
CHEVROLET IMPALA2014
CHEVROLET MALIBU2013, 2014
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2013, 2014
CHEVROLET SPARK2013, 2014
CHEVROLET SUBURBAN2013, 2014, 2015
CHEVROLET TAHOE2013, 2014, 2015
CHEVROLET TRAVERSE2013, 2014
CHEVROLET VOLT2013, 2014
GMC ACADIA2013, 2014
GMC SAVANA2013, 2014
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2013, 2014
GMC YUKON2013, 2014, 2015
GMC YUKON DENALI2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories
20134602013-12-20. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688D2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.