NHTSA recall 14V417000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V417000 |
| Manufacturer's number | 14257 |
| Manufacturer | General Motors LLC |
| Reported | 2014-07-02 |
| Owners notified | 2014-08-29 |
| Component | EQUIPMENT:ELECTRICAL |
| Units potentially affected | 2990 |
| Report | Quarterly report 6, for 2015 quarter 4 |
|---|---|
| Filed with NHTSA | 2016-01-29 |
| Vehicles in the campaign | 2990 |
| Reported remedied | 2357 (78%) |
| Reported unreachable | 19 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
What can happen
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
The remedy
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 BUICK ENCORE | Built 2012-08-23 to 2013-09-09. |
|---|---|
| 2014 BUICK ENCORE | Built 2012-04-19 to 2013-07-22. |
| 2013 BUICK VERANO | Built 2012-08-08 to 2013-06-20. |
| 2014 BUICK VERANO | Built 2013-05-14 to 2013-06-04. |
| 2013 CHEVROLET CRUZE | Built 2012-08-07 to 2013-06-03. |
| 2014 CHEVROLET CRUZE | Built 2013-02-04 to 2013-08-16. |
| 2012 CHEVROLET SONIC | Built 2011-05-10 to 2012-08-02. |
| 2013 CHEVROLET SONIC | Built 2012-05-29 to 2013-08-08. |
| 2014 CHEVROLET SONIC | Built 2013-08-14 to 2013-08-16. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| PI0572B | 2024-05-06. Service bulletin. Information on COAX Repair Kit Availability. |
|---|---|
| 20-NA-132 | 2024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 17-NA-052 | 2024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. |
| PIP5132 | 2024-04-22. Service bulletin. Diesel Oxidation Converter Particulate Filter Part Restriction. |
| PIP5128 | 2024-04-22. Service bulletin. NOX Catalytic Converter. |
| PIE0297 | 2024-04-15. Service bulletin. Engineering Information |
| 20-NA-132 | 2024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| PIT5353 | 2024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation. |
| 23-NA-103 | 2024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). |
| 11-00-89-005X | 2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.