WenmarOpen by Wenmar Pro

Service bulletin PIC5996

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111834
Published by NHTSA2017-08-15
Manufacturer's numberPIC5996
Manufacturer's date2014-04-29
NHTSA componentSEATS; STEERING; WHEELS; EQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

This Preliminary Information communication provides information to the technician about when the heated ventilated seat, rear defogger, heated steering wheel and Heater-Vent-Air Conditioning operation will occur during remote vehicle start event. During a Remote Vehicle Start event, the heated seats will turn to the high setting when the ambient temperature is below 50 degrees Fahrenheit (10 degrees Celsius). During a remote start event, the ventilated seats will turn to the high setting when the ambient temperature is above 80 degrees Fahrenheit (27 degrees Celsius). During a remote start event, the rear window defogger will turn on if the outside temperature is 44 degrees Fahrenheit (7 degrees Celsius) or below. The heated steering wheel does not turn on during a remote start event. During a remote start event, the Heater-Vent-Air Conditioning system will operate using the settings they were last set at when the car was shut off prior to the remote vehicle start event.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning, Seats, Steering, Wheels

Vehicles listed
CADILLAC ATS2013, 2014
CADILLAC CTS2014
CADILLAC SRX2010, 2011, 2012, 2013, 2014
CADILLAC XTS2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20202912020-06-25. Steering
18V5950002018-09-07. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
20184632018-08-30. Steering
15V5580002015-09-03. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
20143432014-08-11. Seats And Restraints
20143152014-07-29. Seats And Restraints
20143112014-07-23. Seats And Restraints
14V4470002014-07-23. SEATS:FRONT ASSEMBLY:POWER ADJUST
14V4460002014-07-23. SEATS
20142782014-07-03. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-1562025-12-04. Service bulletin. This service bulletin provides information on Tire Sidewall Irregularities.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
08-03-10-006I2025-04-15. Service bulletin. This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
13-03-10-001L2024-11-09. Service bulletin. This service bulletin provides information on summer tire performance and tire cold weather cracking.
17-NA-0872024-10-29. Service bulletin. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.