NHTSA recall 14V447000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V447000 |
| Manufacturer's number | 14271 |
| Manufacturer | General Motors LLC |
| Reported | 2014-07-23 |
| Owners notified | 2014-12-26 |
| Component | SEATS:FRONT ASSEMBLY:POWER ADJUST |
| Units potentially affected | 414333 |
| Report | Quarterly report 6, for 2016 quarter 1 |
|---|---|
| Filed with NHTSA | 2016-04-26 |
| Vehicles in the campaign | 414333 |
| Reported remedied | 312762 (75%) |
| Reported unreachable | 1411 |
| Reported removed | 2 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
What can happen
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2011 BUICK LACROSSE | Built 2010-07-01 to 2011-06-09. |
|---|---|
| 2012 BUICK LACROSSE | Built 2011-04-05 to 2011-08-01. |
| 2011 BUICK REGAL | Built 2011-01-13 to 2011-08-01. |
| 2012 BUICK REGAL | Built 2011-05-31 to 2011-08-01. |
| 2010 CADILLAC SRX | Built 2010-07-01 to 2010-07-16. |
| 2011 CADILLAC SRX | Built 2010-07-01 to 2011-07-15. |
| 2012 CADILLAC SRX | Built 2011-05-18 to 2011-08-01. |
| 2011 CHEVROLET CAMARO | Built 2010-07-01 to 2011-07-19. |
| 2012 CHEVROLET CAMARO | Built 2011-05-17 to 2011-08-01. |
| 2010 CHEVROLET EQUINOX | Built 2010-07-01 to 2010-07-31. |
| 2011 CHEVROLET EQUINOX | Built 2010-08-02 to 2011-07-17. |
| 2012 CHEVROLET EQUINOX | Built 2011-04-26 to 2011-08-01. |
| 2010 GMC TERRAIN | Built 2010-07-01 to 2010-07-31. |
| 2011 GMC TERRAIN | Built 2010-07-28 to 2011-06-30. |
| 2012 GMC TERRAIN | Built 2011-04-26 to 2011-08-01. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 06-00-89-029V | 2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability. |
|---|---|
| PIT4913E | 2023-12-26. Service bulletin. Normal Characteristic - Memory Seat Recall Inoperative From Key Fob. |
| PIC5608A | 2023-12-11. Service bulletin. Oil Canning Or Pop Noise In Rear Seat Area |
| PIC5521A | 2023-12-11. Service bulletin. Unable To Remove Bolt |
| PIC5322C | 2023-12-11. Service bulletin. Heated Seat Operation After Performing A Remote Vehicle. |
| PIT4913E | 2023-11-20. Service bulletin. Normal Characteristic - Memory Seat Recall Inoperative From Key Fob. |
| 060850009J | 2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices. |
| PI0686C | 2018-05-29. Service bulletin. This preliminary bulletin provides a procedure to install a seat cushion lateral repair to correct the customers concern of the drivers and passenger seat moving laterally, clunking, squeaking, clicking, or shifting around while cornering. |
| PI0686D | 2018-05-21. Service bulletin. This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral movement, clunk, squeak, click noise or shift while cornering. |
| 06-00-89-029K | 2018-05-21. Service bulletin. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.