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Service bulletins for the 2014 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1802 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Driver assistance are shown. Show all

Bulletins, newest first
PIC6123G2024-01-29. Service bulletin. LANE DEPARTURE; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIP4964E2023-12-04. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); EXTERIOR LIGHTING. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
070601016G2022-06-13. Service bulletin. BACK OVER PREVENTION. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
17NA0402021-12-20. Service bulletin. BACK OVER PREVENTION. This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
PIT5698B2021-09-13. Service bulletin. ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PI1187C2021-09-07. Service bulletin. FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR. Information on Inside Rear view Mirror and Camera Loose
PI1159A2021-04-29. Service bulletin. EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear View Camera Issues: • When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. • When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message “Check Surrounding for Safety.”
PI11592021-04-29. Service bulletin. ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; EQUIPMENT:APPLIANCE:AIR CONDITIONER. No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear view camera issues.
PI1187C2021-04-21. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.
PIC6086G2021-01-25. Service bulletin. VISIBILITY; BACK OVER PREVENTION. This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
PIC6123D2019-09-16. Service bulletin. ELECTRICAL SYSTEM; LANE DEPARTURE; ENGINE; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6123C2019-06-03. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE. This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range
PIC6063C2019-06-03. Service bulletin. LANE DEPARTURE. This Preliminary Information communication provides information to the technician about vehicles that may have the park assist warning that goes off without an object near the vehicle. Engineering is aware of this concern and is working on a software change for this issue.
PIC6013E2019-06-03. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM; BACK OVER PREVENTION; LANE DEPARTURE. This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.
PIT5441C2019-04-08. Service bulletin. SERVICE BRAKES; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; PARKING BRAKE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL; LANE DEPARTURE. This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage. Technician should use the Multiple Diagnostic Interface on a like vehicle with object detection bus or theEL-47955-1 MDI 1, MDI 2 Self-Test Loopback Adapter,if there are no issues found finish with diagnosing the customer’s concern, if concern is present in the like vehicle replace the Multiple Diagnostic Interface cable.
PI0938A2018-06-11. Service bulletin. ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL (ESC). This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
060089026N2018-06-04. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:BODY:DOOR; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); VISIBILITY:WINDSHIELD; ELECTRONIC STABILITY CONTROL (ESC). This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
PI1126F2018-06-04. Service bulletin. BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
17NA3752018-06-04. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
PI12422018-05-21. Service bulletin. FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR; EQUIPMENT ADAPTIVE/MOBILITY. This preliminary bulletin provides a procedure to re-calibrate the forward range radar if the Service Driver Assist message stays on after a repair.
PI1126G2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
080730026D2018-05-07. Service bulletin. ELECTRONIC STABILITY CONTROL (ESC). This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PI1159C2018-05-07. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION. This preliminary bulletin provides a procedure to reprogram the radio to correct the customers concern of XM issues, rear view camera issues and favorite stations stored twice and/or disappears.
PI11262018-04-16. Service bulletin. BACK OVER PREVENTION. This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns
10-00-89-006C2018-04-16. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: RADAR. This informational bulletin provides directions on submitting different PIRs

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.