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Service bulletin PIP4964E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10246003
Published by NHTSA2023-12-04
Manufacturer's numberPIP4964E
Manufacturer's date2023-10-16
NHTSA componentFUEL SYSTEM, GASOLINE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); EXTERIOR LIGHTING

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Fuel system, Lighting

Trouble codes named

P2097, P2099

Vehicles listed
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CT42022, 2023
CADILLAC CT52021, 2022, 2023, 2024
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CTS2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC SRX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CADILLAC XT62020, 2021, 2022, 2023, 2024
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET EQUINOX2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET IMPALA2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC ACADIA2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
PONTIAC G82008, 2009
PONTIAC TORRENT2008, 2009
SATURN OUTLOOK2009, 2010
SATURN VUE2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20243592024-06-20. Lights And Instruments
20240602024-02-01. Lights And Instruments
20227002022-12-08. Lights And Instruments
22V9030002022-12-08. EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
22V7090002022-09-22. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20223312022-06-23. Fuel System
22V4460002022-06-23. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
22V1370002022-03-08. EXTERIOR LIGHTING:HEADLIGHTS
21V7590002021-09-29. EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING
21V4220002021-06-03. FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N262558690-022026-09-23. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
N2625586902026-09-16. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
N262558690-012026-09-02. Emissions. Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
N262558690-012026-08-12. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
N2625586902026-07-16. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
N2625465902026-04-01. Service campaign. Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This special coverage covers the condition described above for a period of 5 years or 60,000 miles (100,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after April 1, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to April 1, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to remove the inlet hose and replace the seal. The repairs will be made at no charge to the customer.
N252516900-012026-02-19. Emissions. Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
N2525169002026-02-05. Emissions. Emission Recall. Additional VINs moved to Open status.
N2525169002026-01-29. Emissions. Emission Recall. Additional VINs Moved to ‘Open’ Status
N2525169002026-01-15. Emissions. Emission Recall. Fuel Pump Power Control Module. Additional VINs Moved to ‘Open’ Status