NHTSA recall 22V709000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 22V709000 |
| Manufacturer's number | N222378380 |
| Manufacturer | General Motors, LLC |
| Reported | 2022-09-22 |
| Owners notified | 2023-01-18 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Units potentially affected | 95231 |
| Part numbers | 84966435, 84704472, 84704495 |
| Report | Annual report 1, for 2025 quarter 1 to 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-15 |
| Vehicles in the campaign | 95231 |
| Reported remedied | 87304 (91%) |
| Reported unreachable | 124 |
| Reported removed | 34 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
What can happen
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2020 CADILLAC XT5 | |
|---|---|
| 2021 CADILLAC XT5 | |
| 2020 CADILLAC XT6 | |
| 2021 CADILLAC XT6 | |
| 2020 GMC ACADIA | |
| 2021 GMC ACADIA |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE22006
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE22006 | Preliminary evaluation, opened 2022-07-22, closed 2022-11-21. Rear-View Camera Failure. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| PIT5931C | 2023-12-04. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification. |
|---|---|
| PIT5931B | 2023-12-04. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification. |
| 23-NA-042 | 2023-07-14. Service bulletin. This service bulletin provides repair information to update radio software to correct customer concerns of Software related issues. |
| 23-NA-062 | 2023-06-19. Service bulletin. This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D. |
| 23-NA-062 | 2023-04-14. Service bulletin. This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D. |
| PIT5921A | 2023-03-13. Service bulletin. This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered. |
| 22-NA-127 | 2023-03-04. Service bulletin. This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues. |
| PIT5940A | 2022-11-21. Service bulletin. This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. The technician is advised that engineering is looking into a resolution and the resolution will be communicated through this PI or a bulletin when it becomes available. |
| PIT5931A | 2022-10-17. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification. |
| PIT5924 | 2022-07-25. Service bulletin. This Preliminary information communicates to dealer that GM Engineering is working on a resolution to this concern. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.