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Service bulletin 23-NA-062

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10234186
Published by NHTSA2023-04-14
Manufacturer's number23-NA-062
Manufacturer's date2023-03-31
NHTSA componentBACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Equipment and accessories, Backup camera

Trouble codes named

B101D, B101E, B395A, B395B, B395C

Vehicles listed
BUICK ENCLAVE2020, 2021, 2022, 2023
BUICK ENCORE GX2020, 2021, 2022, 2023
BUICK LACROSSE2019
CADILLAC CT62019, 2020
CADILLAC XT42019, 2020, 2021, 2022, 2023
CADILLAC XT52020, 2021, 2022, 2023
CADILLAC XT62020, 2021, 2022, 2023
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023
CHEVROLET BOLT EUV2022, 2023
CHEVROLET BOLT EV2019, 2020, 2021, 2022, 2023
CHEVROLET EQUINOX2019, 2020, 2021, 2022, 2023
CHEVROLET SILVERADO 15002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAVERSE2020, 2021, 2022, 2023
GMC ACADIA2019, 2020, 2021, 2022, 2023
GMC SIERRA 15002019, 2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2019, 2020, 2021, 2022, 2023
GMC TERRAIN NA2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V8680002022-11-23. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
22V7090002022-09-22. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22-NA-0682025-02-28. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.
PIT5907D2024-12-16. Service bulletin. This Preliminary information communicates a issue where the park assist module can set current communication dtc's due to a timing issue and it may have nothing related to the customers complaint. A software update will be available to repair these false DTC's
PIT5697D2024-12-09. Service bulletin. This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT62892024-12-04. Service bulletin. This Preliminary information communicates information that Engineering is aware of a concern where the collision / detection alert changes from audible beep to haptic feedback on its own and are working on a repair.
PIT61402024-04-15. Service bulletin. This preliminary information discusses potential camera functional issues if the camera is not properly programmed.
23-NA-1692024-03-06. Service bulletin. This service bulletin provides repair information to correct a customer concern of the rearview driver information camera intermittent in low light conditions - replace camera.
18-NA-1762024-02-02. Service bulletin. This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts.
PIT5386J2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIP5847B2023-12-18. Service bulletin. This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin.
PIT5931C2023-12-04. Service bulletin. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.