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Service bulletin PIC6104B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10098461
Published by NHTSA2017-05-05
Manufacturer's numberPIC6104B
Manufacturer's date2016-09-20
NHTSA componentEQUIPMENT

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE THE LOWER CENTER SECTION OF THE DISPLAY WILL NOT WORK WHEN PRESSED. TECHNICIAN WILL NEED TO REPLACE THE INTEGRATED CENTER STACK FOR THIS CONCERN.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
CADILLAC ATS2014, 2015, 2016
CADILLAC CTS2014, 2015, 2016
CADILLAC ELR2014, 2015, 2016
CADILLAC ESCALADE2015, 2016
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2014
CADILLAC SRX2016
CADILLAC XTS2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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PIT5448J2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
PIE0291A2024-04-08. Service bulletin. Engineering Information.
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PIC59282024-04-08. Service bulletin. product feedback on the new 2014 Cadillac CTS Sedan.