Service bulletins for the 2015 Cadillac Escalade
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2518 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIP5168E | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE. |
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| PIC6198A | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE. |
| PIC6193A | 2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. |
| PIC6193 | 2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS. |
| PIC6187A | 2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. |
| PIC6183A | 2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO SYSTEM INOPERATIVE. THE TECHNICIAN IS TO CALL THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH THE FINDINGS FROM THE QUESTIONS PROVIDED. |
| PIC6110B | 2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. CUSTOMER'S RADIO TIMESHIFT AUDIO PLAYBACK IS CHOPPY, DISTORTED, SKIPPING, OR GARBLED. |
| PIC6054C | 2016-10-25. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO REPLACE ANY PARTS AND TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. VEHICLE'S RADIO DISPLAY MAY BE SLOW TO TURN ON WHEN STARTING THE VEHICLE IF THE DOORS WERE NOT LOCKED. |
| PIC5374D | 2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN. |
| PIC5260A | 2016-10-25. Service bulletin. VISIBILITY; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. |
| PIC5088F | 2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. |
| PIC4935E | 2016-10-25. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM. |
| PIC4707E | 2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. |
| PIT5522 | 2016-10-24. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT WHEN PROGRAMING THE IMMOBILIZER THEFT LEARN IT MAY NOT COMPLETE AND/OR SHOW "CONTROLLER ID NOT SUPPORTED" AFTER THE FIRST FEW MINUTES INTO THE LEARN EVENT. TECHNICIAN WILL NEED TO REMOVE POWER FROM THE ONSTAR MODULE BEFORE PERFORMING A IMMOBILIZER THEFT LEARN. |
| PIT5520 | 2016-10-24. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THE FLOOR CENTER CONSOLE SLIDING COMPARTMENT DOOR IS BROKEN. UPON INSPECTION IT MAY BE FOUND THAT THE DOOR WILL NOT LATCH OPEN, OR MAY BE LOCKED IN THE CLOSED POSITION. TECHNICIAN WILL NEED TO REPLACE THE COMPARTMENT SLIDING DOOR LATCH, GENERAL MOTORS PART NUMBER 23417257. DEALER SHOULD ADVISE THE CUSTOMER ON PROPER PUSH-PUSH OPERATION FOR THE SLIDING DOOR. |
| PIT5445A | 2016-10-24. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF ADDITION INFORMATION WHEN DIAGNOSING A SERVICE DRIVER ASSIST MESSAGE WITH A DIAGNOSTIC TROUBLE CODE B172E AND OR A B172F. THE HAPTIC SEAT MOTOR HAS A PIGTAIL LEAD COMING OFF OF IT. IN MANY CASES THE WIRING PIGTAIL NEAR THE HAPTIC SEAT MOTOR HAS BROKEN AND WILL REQUIRE REPLACEMENT. |
| PIT5405B | 2016-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN FOR A REDUCED POWER MESSAGE, STEERING ASSIST, ENGINE STALL OR THE INSTRUMENT PANEL, RADIO, AND OR HEATER-VENT-AIR CONDITIONING GO BLANK WITH MULTIPLE DIAGNOSTIC TROUBLE CODES. IF ANY OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605, B3600,C0800, U0428, AND U0452 SET IN THE VEHICLE. CHECK THE BODY CONTROL MODULE GROUND AT THE G218 LOCATION. THE FRONT DASH INSULATOR MAT MAY BE TRAPPED BETWEEN THE GROUND EYELET AND THE BODY STUD. REMOVE THE ROUND NUT AND EYELET AND CUT THE FRONT DASH INSULATOR MAT AWAY FROM THE GROUND STUD SO IT NO LONGER INTERFERES WITH THE GROUND STUD AND REINSTALL THE EYELET AND GROUND NUT. TECHNICIAN SHOULD ALSO INSPECT CONNECTOR X183 AND X133FOR ANY BROKEN, LOOSE, BACKED OUT TERMINALS AND REPAIR AS NECESSARY. |
| PIT5403B | 2016-10-21. Service bulletin. SUSPENSION. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS TO DIAGNOSIS AND REPAIR VEHICLES WITH VARIOUS HANDLING, VEHICLE DYNAMICS CONCERNS, NOISES FROM THE SUSPENSION OR UNDERBODY, OR ISSUES RELATED TO DAMAGED SUSPENSION COMPONENTS. BEFORE ANY IN-DEPTH DIAGNOSTICS ARE PERFORMED, BE AWARE THAT VARIOUS ISSUES COULD OCCUR IF THE VEHICLE HAS BEEN MODIFIED AND INFORM THE CUSTOMER THE CONDITIONS NOTED MAY NOT BE COVERED UNDER WARRANTY. TECHNICIAN WILL INSPECT FOR INSTALLED AFTERMARKET SUSPENSION COMPONENTS. ALSO INSPECT FOR IMPROPERLY ADJUSTED TORSION BARS. |
| PIT5397A | 2016-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; SEATS:MID/REAR ASSEMBLY. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A REAR HVAC AND/OR REAR HEATED SEATS WILL CHANGE SETTINGS, OR THAT THE REAR HVAC CONTROLS ARE TOO SENSITIVE. TECHNICIAN WILL NEED TO REPLACE THE REAR HEATER-VENT-AIR CONDITIONING CONTROL WITH UPDATED PART NUMBER. |
| PIT5391B | 2016-10-21. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE A NO CRANK OR A START AND THEN IMMEDIATE STALL, SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP MAY NOT BE ON WHEN THE IGNITION IS IN THE RUN POSITION. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P0513 AND OR P262B MAY ALSO BE SET. TECHNICIAN WILL PULLED THE DRIVER SILL PLATE AND INSPECT THE WIRING FOR DAMAGED OR CORRODED CIRCUITS. TECHNICIAN WILL REPAIR ANY DAMAGED OR CORRODED CIRCUITS. |
| PIT5308A | 2016-10-21. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE REMOTE START IS INOPERATIVE, POWER LIFT-GATE REGULAR PRODUCTION OPTION CODE (TB5) IS INOPERATIVE WITH THE IGNITION OFF, AND VEHICLES EQUIPPED WITH THE DIESEL ENGINE, THE BLOWER MOTOR MAY STAY ON AFTER THE ENGINE IS TURNED OFF. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE P2537 SET. TECHNICIAN WILL NEED TO USE A VOLTMETER AND CHECK CIRCUIT 5985 AT THE ENGINE CONTROL MODULE AND TRANSMISSION CONTROL MODULE. IF NO OR LOW VOLTAGE IS FOUND, USE THE WIRING DIAGRAM IN SERVICE INFORMATION AND PERFORM NORMAL CIRCUIT DIAGNOSIS. TECHNICIAN WILL NEED TO INSPECT FOR HIGH RESISTANCE OR OPEN IN CIRCUIT 5985 IS UNDER THE DRIVER’S SILL PLATE AND REPAIR AS NEEDED. |
| PIT5307D | 2016-10-21. Service bulletin. ENGINE; ELECTRICAL SYSTEM; SUSPENSION. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP, ANTILOCK BRAKING SYSTEM MALFUNCTION INDICATOR LAMP, SERVICE SUSPENSION SYSTEM MESSAGE, MISFIRE, HESITATION, NO CRANK, HEATER-VENT-AIR CONDITIONING INOPERATIVE. TECHNICIAN MAY FIND F11UA, F104UA, F35UA, AND OR F60UA BLOWN. TECHNICIAN SHOULD INSPECT THE ENGINE HARNESS NEAR THE VACUUM PUMP PULLEY TO BE CHAFING. TECHNICIAN WILL NEED TO REROUTE THE WIRE HARNESS AND REPAIR AND DAMAGED WIRES. |
| PIT5295C | 2016-10-21. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DOOR STRIKER COVER WILL BE SHIPPED WITH THE VEHICLE FROM THE ASSEMBLY PLANT. TECHNICIAN WILL ENSURE THE ROUNDED SIDE OF THE COVER IS POSITIONED TOWARDS THE OUTBOARD SIDE OF THE VEHICLE. |
| PIT5276B | 2016-10-21. Service bulletin. SUSPENSION; WHEELS. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO INSTALL THE FRONT WHEEL OPENING PUSH PINS DURING THE PRE-DELIVERY INSPECTION. |
| PIT5270C | 2016-10-21. Service bulletin. LATCHES/LOCKS/LINKAGES. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH THE DRIVER’S DOOR LOCK CYLINDER COVER MISSING. THE COVER MAY HAVE BEEN REMOVED TO ACCESS THE KEY CYLINDER WHILE SHIPPING IN TRANSPORT MODE. IF THE COVER IS MISSING INSPECT THE INSIDE OF THE VEHICLE TO SEE IF THE COVER WAS PLACED INSIDE DURING SHIPPING. IF THE COVER IS MISSING A REPLACEMENT CAN BE ORDERED THROUGH THE PARTS DEPARTMENT USING PART NUMBER 13596115. A CHANGE HAS BEEN MADE ON THE 2015 MODEL WITH REGULAR PRODUCTION OPTION CODE AVF TO ALLOW THE REMOTE KEYLESS ENTRY TO WORK WHEN IN TRANSPORTATION MODE. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.